---
schema_version: "1"
id: b67662a93613aedbc9a745f4604485fc9e7146e4fe7fd4373e5d9ef3177eee7f
title: Journey Templates
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_jb_journey_templates.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_jb_journey_templates.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9dac96ac4e37cb900da504de7abfc19faa9f9bcdcafb67cb0ca0f0d3ae78dbec
description: Journey Templates are pre-defined journeys created by Salesforce or other users. Use a template as-is, or modify it to meet your use case.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Journey Templates

Journey Templates are pre-defined journeys created by Salesforce or other users. Use a template as-is, or modify it to meet your use case.

Find a template in Journey Builder via one of these methods.

- Select a template from the gallery on the homepage after you log in to Marketing Cloud Engagement.
- In Journey Builder, click the **Templates** tab.
- In Journey Builder, click **Create New Journey**, and then click **journey template**.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_note.png)

Note To see templates that don’t appear on the first page of results, click **View More Templates**.

## Salesforce Templates

Each pre-designed Salesforce Template includes best practice guidance. Click outside the guide on the canvas, or click **X** to turn off best practice guidance.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_note.png)

Note To disable template guidance for all journeys in your account, including journeys created from a different template, close the guidance three times using the **X**. To manually disable or re-enable best practice guidance, click ![guidance button](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/mc_journeys_and_automations/images/mc_jb_guidance_icon.png).

Choose a template from these available options.

- Abandoned Cart - Everyday Purchase
- Abandoned Cart - Significant Purchase
- Anniversary Send
- Birthday Journey with Coupon
- Event Follow-up
- Welcome Journey
- Welcome Journey with Engagement
- Behavioral Targeting with Audience Studio
- Re-engagement

## Shared Templates

Shared templates help you efficiently replicate journeys that address common use cases across your business unit. Users with the Journey Builder Create/Edit permission for the business unit where the template was created can edit and delete shared templates.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_journeys_and_automations-264-0-0-production-enus/e08cdd71-c1c1-4ae5-a5e9-8a6dad583ad4/images/icon_note.png)

Note To enable users to share templates at the enterprise level, select **Enable Enterprise Level Sharing** in the Marketing Cloud Engagement Setup app.

- **[Create a Journey from a Template](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_use_journey_builder_template.htm&release=264.0.0&type=5)**  
    To create a journey using a journey template, select a template from the Marketing Cloud Engagement home page or in Journey Builder. Alternately, select a template from the template gallery, which includes both Salesforce and shared templates. Users with the Journey Builder Create/Edit permission in the business unit where the template was created can edit and delete shared templates.
- **[Create a Shared Template](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_create_shared_template.htm&release=264.0.0&type=5)**  
    Create a shared template from a journey that you created in Marketing Cloud Engagement Journey Builder.