---
schema_version: "1"
id: 3165764be32157c858a94b2d11000845928c5edb53b67ff68468bd061e90a88b
title: What If a Preview Takes a Long Time to Load or Displays an Error?
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_es_litmus_preview_load_time.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_es_litmus_preview_load_time.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: fe2a20ded3786d7252d1eeef106b060a3654662140574a9ce822996ca22da671
description: Previews can take anywhere from 2-10 seconds to load and a thumbnail spinner is displayed. When a specific client preview takes a long time to load, refresh the page or try again later.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# What If a Preview Takes a Long Time to Load or Displays an Error?

Previews can take anywhere from 2-10 seconds to load and a thumbnail spinner is displayed. When a specific client preview takes a long time to load, refresh the page or try again later.