---
schema_version: "1"
id: 0a3deb2fd2ae452aeff330bbb88da1bc757272f66f728a4fcb366416b05dc812
title: Set Default Message Greeting
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_dm_set_default_greeting.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_dm_set_default_greeting.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 19490d370d28167845732bb6f7332677d40d1f11be2c52f11e382d25e569121d
description: As a standard Distributed Marketing user, you can customize your Distributed Marketing experience by setting a preferred default for how your campaign message recipients are greeted.
products:
  - Marketing
  - Cross Cloud
release: "264"
---
# Set Default Message Greeting

As a standard Distributed Marketing user, you can customize your Distributed Marketing experience by setting a preferred default for how your campaign message recipients are greeted.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d29111e38">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d29111e38 ">To set default message greeting:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d29111e38 ">DMAdministrator License permission set and Administrator permission (mcdm_15
              namespace) or DMStandard License permission set and Standard permission (mcdm_15 namespace)
              is required.</td>

          </tr>
        </tbody>
      </table>

Choose between greeting your recipients by their first name, full name, or other custom options that your company allows. This setting is the default for all campaign messages. You can change the default for individual campaigns or for individual recipients when you review them before sending.

1. In Salesforce, from the App Launcher, find and open **Distributed Marketing Settings**.
    
    ![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_cross-cloud_products-264-0-0-production-enus/bd617332-480f-48e8-b283-3477883c1320/images/icon_tip.png)
    
    Tip You can also access settings from the Campaign Messages component on a campaign record. To set the default message greeting for all campaigns, click **Global Settings**. To set default personalizations for individual campaigns, click **Message Settings**.
2. Select a default setting for Greeting.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_cross-cloud_products-264-0-0-production-enus/bd617332-480f-48e8-b283-3477883c1320/images/icon_note.png)
    
    Note Selecting **System Default** automatically uses the default setting established by your company.
3. Click **Apply Changes**.