---
schema_version: "1"
id: 1d7746fc7027f61dfe5990d7eeaddfe03dbfc26edd645a1c2cf94e3cd13da2f0
title: Personalize Campaign Messages
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_dm_personalize_messages.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_dm_personalize_messages.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f8b44190a854ccaf92351fa8bdfb46dd2a972502c1c3b629f4b49f33166ba5a7
description: As a Distributed Marketing user, you can personalize the message content for contacts, leads, or person accounts to receive campaign messages.
products:
  - Marketing
  - Cross Cloud
release: "264"
---
# Personalize Campaign Messages

As a Distributed Marketing user, you can personalize the message content for contacts, leads, or person accounts to receive campaign messages.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d7638e38">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d7638e38 ">To personalize messages:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d7638e38 ">DMAdministrator License permission set and Administrator permission (mcdm_15
              namespace) or DMStandard License permission set and Standard permission (mcdm_15 namespace)
              is required.</td>

          </tr>
        </tbody>
      </table>

1. In Salesforce, navigate to a campaign.
    
    ![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_cross-cloud_products-264-0-0-production-enus/bd617332-480f-48e8-b283-3477883c1320/images/icon_tip.png)
    
    Tip The Campaign Messages component displays all **Email** and **Text (SMS)** messages that can be sent as part of the campaign.
    
    - Under **Preview**, Email messages display the subject line. Text (SMS) messages display the message to send.
    - Text (SMS) messages can’t be modified.
2. In the Campaign Messages component, click **Segmented Send**.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_cross-cloud_products-264-0-0-production-enus/bd617332-480f-48e8-b283-3477883c1320/images/icon_note.png)
    
    Note If View Pending Members isn’t an option, there aren’t any campaign members to review.
3. To personalize messages for specific campaign members, select up to 500 campaign members and click **Personalize**.
4. Click the pencil icon on the left navigation column to edit.
5. Hover over and select any highlighted content area to edit it.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_cross-cloud_products-264-0-0-production-enus/bd617332-480f-48e8-b283-3477883c1320/images/icon_note.png)
    
    Note The personalization you enter applies to all selected campaign members.
6. On campaigns with multiple messages, click the dropdown on the top navigation bar to select another message.
    
    ![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_cross-cloud_products-264-0-0-production-enus/bd617332-480f-48e8-b283-3477883c1320/images/icon_tip.png)
    
    Tip To preview your customizations without annotation, click the eye icon on the left navigation column.
7. Save personalization changes.

#### See Also

- [Review Pending Campaign Members](https://help.salesforce.com/s/articleView?id=mktg.mc_dm_review_pending_campaign_members.htm&release=264.0.0&type=5 "After contacts, leads, or person accounts are added to campaigns, review the new campaign members and personalize messages before sending. Use data filters to personalize messages for segments of campaign members, or select a single campaign member to make modifications for just one recipient.")
- [Set Default Personalization for a Campaign](https://help.salesforce.com/s/articleView?id=mktg.mc_dm_set_default_personalization.htm&release=264.0.0&type=5 "As a standard Distributed Marketing user, streamline your Distributed Marketing experience by creating default customizations for message templates within specific campaigns. These customizations can be modified for individual recipients when you review them before sending.")