---
schema_version: "1"
id: 2f092e9d103efa6d47c7da03995934257ebe55b913805c9f3c246b967dd5d639
title: Enable Engagement Tracking in Distributed Marketing
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_dm_enable_engagement_tracking.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_dm_enable_engagement_tracking.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1143875613dda4578dc68268dc22083dd829a1f96a2515ee4c2a5751b6ae84d0
description: Track your customer engagement in Distributed Marketing (DM).
products:
  - Marketing
  - Cross Cloud
release: "264"
---
# Enable Engagement Tracking in Distributed Marketing

Track your customer engagement in Distributed Marketing (DM).

Install and configure Marketing Cloud Connect and enable individual email reporting (IER).

1. In Marketing Cloud Engagement, enable the sendLog data extension in your MIDs. You can also enable your entire EID.
2. For each journey that you want to track, add a VARCHAR(50) attribute named dmTrackingId to the entry event data extension.
    
    For an existing journey, tracking starts after dmTracking is added to the entry event data extension and all enablement steps for tracking are completed.
3. Add a column to the sendLog DE named dmTrackingId mapped as a VARCHAR(50) attribute. The name is case-sensitive.
4. In Sales and Service Cloud, open DM Administration and click **Reporting**.
5. Enable Activity Log Reporting Options for any DM sending flows you want to track engagement for.
6. Link IERs with DM activity log records by creating a Lookup field to DM Activity Log on the IER object.
    1. Add a custom field with the type Lookup.
    2. Select **DM Activity Log** as the object.
    3. Enable field-level security Distributed Marketing users.

DM tracking is enabled automatically for the first send for each connected campaign or quick send. DM tracking is manually enabled on a connected campaign or quick send by clicking the quick send CTA and enabling tracking. If the journey version is updated for the connected DM journey, it attempts to enable tracking again for the latest version.

In some cases, IERs are sent to Sales and Service Cloud without the DM activity ID. To resolve this issue, select **Request Tracking Immediately** in the Triggered Send object in Marketing Cloud Connect. There might be delays in sendLog for higher volume sends.