---
schema_version: "1"
id: 3c3f76aa61ffbe1c7ebe43ff8c541cd857c5b88dcc9dfea0f447e9e67fcef02b
title: Troubleshooting Guide
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_co_troubleshooting_guide.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_co_troubleshooting_guide.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: adbcd4e10c51ab098c8abf469e65bf1846db92d74a6131561e4200308c2d3785
description: Review troubleshooting tips for Marketing Cloud Connect for Marketing Cloud Engagement.
products:
  - Marketing
  - Cross Cloud
release: "264"
---
# Troubleshooting Guide

Review troubleshooting tips for Marketing Cloud Connect for Marketing Cloud Engagement.

- **[Initiate Logging](https://help.salesforce.com/s/articleView?id=mktg.mc_co_initiate_log.htm&release=264.0.0&type=5)**  
    Marketing Cloud Connect for Marketing Cloud Engagement includes an option for logging all package-related API calls and associated details, which is useful for monitoring and troubleshooting. Enable the log through the Marketing Cloud Connect Configuration page.
- **[Troubleshoot Email Sends and Tracking in Marketing Cloud Connect](https://help.salesforce.com/s/articleView?id=mktg.mc_co_troubleshoot_email_sends_and_tracking.htm&release=264.0.0&type=5)**  
    Tips for troubleshooting sending emails and tracking with Marketing Cloud Connect for Marketing Cloud Engagement.
- **[Troubleshoot Installation and Configuration](https://help.salesforce.com/s/articleView?id=mktg.mc_co_troubleshoot_installation_and_configuration.htm&release=264.0.0&type=5)**  
    Tips for troubleshooting installation and configuration with Marketing Cloud Connect for Marketing Cloud Engagement.
- **[Troubleshoot API Calls and Data Load Jobs](https://help.salesforce.com/s/articleView?id=mktg.mc_co_troubleshoot_monitor_logs_and_dataload_jobs.htm&release=264.0.0&type=5)**  
    Tips for troubleshooting bulk API calls and data load jobs, and using API request logs with Marketing Cloud Connect for Marketing Cloud Engagement.
- **[Troubleshoot User Access and Permissions](https://help.salesforce.com/s/articleView?id=mktg.mc_co_troubleshoot_user_access_and_permissions.htm&release=264.0.0&type=5)**  
    Tips for troubleshooting user access and permissions with Marketing Cloud Connect for Marketing Cloud Engagement.
- **[Advanced Troubleshooting](https://help.salesforce.com/s/articleView?id=mktg.mc_co_troubleshoot_advanced.htm&release=264.0.0&type=5)**  
    Tips for advanced troubleshooting with Marketing Cloud Connect for Marketing Cloud Engagement.