---
schema_version: "1"
id: f8db6814ea046cf40339971d4423380aa3af4b956b9cc2b10f6a3e4c93579f96
title: Create a WhatsApp Template Message
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_ceb_create_whatsapp_template_message.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_ceb_create_whatsapp_template_message.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3c4a1a0b1b1c98b78ad9f24a8cfc67a6644876c3a5d275fe8139e9022fb07630
description: Create a WhatsApp template message in Content Builder for Marketing Cloud Engagement.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Create a WhatsApp Template Message

Create a WhatsApp template message in Content Builder for Marketing Cloud Engagement.

1. In Content Builder, click **Create**.
2. In the dropdown, select **Chat Messaging,** and then select **WhatsApp Template Message**.
3. To see your approved templates, click **Browse**.
4. Select the language you want to use, and click **Next**.
5. Select the variables to use in your message.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_content_creation-264-0-0-production-enus/453b15fc-ab47-40df-8f11-8a7b92c8d0cd/images/icon_note.png)
    
    Note After approval, you can only add the variables to templates. You can’t edit the rest of the message.
    
    1. Complete the header using personalization tags.
    2. Complete the message body using personalization tags.
        
        ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_content_creation-264-0-0-production-enus/453b15fc-ab47-40df-8f11-8a7b92c8d0cd/images/icon_note.png)
        
        Note Though templates and headers are approved through WhatsApp, ensure that any personalization or variables don’t exceed the 60-character limit for headers and the 1,024-character limit for messages. Facebook rejects messages that exceed limits.
    3. Add button text no more than 20 characters.
6. Save your changes.