---
schema_version: "1"
id: 51680a1a6a787ad6c61416a668fd98137050ac8bf019ee1225d26f2764d87bd5
title: Create an SMS/MMS Message in Content Builder
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/mc_ceb_create_sms.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.mc_ceb_create_sms.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 725ccaf90f20d9d71e74fc0d7d10b968210489a09ff1600a4e9cb83bc5a52266
description: Create an SMS or MMS message in Marketing Cloud Engagement Content Builder. You can also use the Content Builder editor in Journey Builder to create and send an SMS or MMS message. MMS is only available in the United States and Canada.
products:
  - Marketing
  - Marketing Cloud Engagement
release: "264"
---
# Create an SMS/MMS Message in Content Builder

Create an SMS or MMS message in Marketing Cloud Engagement Content Builder. You can also use the Content Builder editor in Journey Builder to create and send an SMS or MMS message. MMS is only available in the United States and Canada.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_content_creation-264-0-0-production-enus/453b15fc-ab47-40df-8f11-8a7b92c8d0cd/images/icon_note.png)

Note Journey Builder SMS messages are no longer created in MobileConnect. Instead, create your message in Content Builder, or [create your SMS/MMS messages](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_configure_sms_in_journey_builder.htm&language=en_US) without leaving Journey Builder.

1. In Content Builder, click **Create**, mouse over Mobile App, and select **SMS/MMS**.
2. To upload or select multimedia, turn on **Add Media**.
3. Enter a message.
    
    ![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_content_creation-264-0-0-production-enus/453b15fc-ab47-40df-8f11-8a7b92c8d0cd/images/icon_tip.png)
    
    Tip
    
    The message editor contains several options that can improve your message delivery rates.
    
    - To find non-GSM characters, which can cause your messages to be split into multiple parts, select **Highlight Non-GSM**.
    - To combine messages that contain more than 160 characters, check **Concatenate Message**. Message concatenation isn’t available in all markets, including the United States. This option is only available when you select a short or long code for a location that allows concatenation. For more information about concatenating messages, see [Message Concatenation](https://help.salesforce.com/s/articleView?id=mktg.mc_moc_message_concatenation.htm&language=en_US).
    - To shorten a URL, click **Shorten URL**, paste your URL, and click **Apply**.
4. Configure Preview by Code Type - preview the different locales for codes you have in your account, if applicable.
    
    For MMS messages, you can only use US or Canada codes that have MMS capability enabled.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_content_creation-264-0-0-production-enus/453b15fc-ab47-40df-8f11-8a7b92c8d0cd/images/icon_note.png)
    
    Note
    
    - The Content Builder preview can render the message differently than the Journey Builder preview. The Journey Builder preview uses the code you select there, while Content Builder previews the message as you build it.
5. Click **Save**.
    
    This SMS message can now be pulled into a Journey Builder SMS activity. See [Create the SMS/MMS Activity in Journey Builder](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_configure_sms_in_journey_builder.htm&language=en_US).
    
    ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-mc_content_creation-264-0-0-production-enus/453b15fc-ab47-40df-8f11-8a7b92c8d0cd/images/icon_important.png)
    
    Important Referencing Content Builder blocks like text or HTML returns table and HTML wrappers instead of text. To reference this content, use code snippets instead. See [ContentBlockbyID](https://developer.salesforce.com/docs/marketing/marketing-cloud-ampscript/references/mc-ampscript-content/mc-ampscript-reference-content-block-by-id.html).

#### See Also

- [Knowledge Article: MMS Guidelines](https://help.salesforce.com/s/articleView?id=004259607&type=1&language=en_US)