---
schema_version: "1"
id: fd71c79017b03b8ea70c6d26afc4d6d3016043c227c9a625d43e00f40d67b4ac
title: App Installation Statuses
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/dato_mark_app_installation_status.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.dato_mark_app_installation_status.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7df52029bf9aad6114251a9860c2dd032f296e133cb7dfa49fb32624f69899b5
description: When an app starts to install, two synchronous steps occur during installation. These steps affect the installation status of the app.
products:
  - Marketing
  - Marketing Cloud Intelligence
release: "264"
---
# App Installation Statuses

When an app starts to install, two synchronous steps occur during installation. These steps affect the installation status of the app.

- All underlying entities are created.
- Underlying entities that require processing are processed (for example data streams and insights bots).

The successful installation of an app depends on the successful completion of the above two processes.

There are three possible statuses of an app’s installation.

- Successful
- Draft
- Failed

This table summarizes of all the different statuses and the different stages of underlying entity creation.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:20%">
        <col style="width:20%">
        <col style="width:20%">
        <col style="width:20%">
        <col style="width:20%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d50253e74">App Status</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d50253e77">Description</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d50253e80">Entities are Created</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d50253e83">Entities are Processed</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d50253e86">App Ready for Use</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="App Status" class="slds-cell-wrap" style="vertical-align:top;" headers="d50253e74 ">Success</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d50253e77 ">The app was installed successfully</td>

          <td data-label="Entities are Created" class="slds-cell-wrap" style="vertical-align:top;" headers="d50253e80 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-salesforce_datorama-264-0-0-production-enus/d38a342d-dd4a-4af8-8343-f372280a75dd/salesforce_datorama/images/mc_dat_allow_circle.png" alt="checkmark"></span>
          </td>

          <td data-label="Entities are Processed" class="slds-cell-wrap" style="vertical-align:top;" headers="d50253e83 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-salesforce_datorama-264-0-0-production-enus/d38a342d-dd4a-4af8-8343-f372280a75dd/salesforce_datorama/images/mc_dat_allow_circle.png" alt="checkmark"></span>
          </td>

          <td data-label="App Ready for Use" class="slds-cell-wrap" style="vertical-align:top;" headers="d50253e86 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-salesforce_datorama-264-0-0-production-enus/d38a342d-dd4a-4af8-8343-f372280a75dd/salesforce_datorama/images/mc_dat_allow_circle.png" alt="checkmark"></span>
          </td>

        </tr>
        <tr class="">
          <td data-label="App Status" class="slds-cell-wrap" style="vertical-align:top;" headers="d50253e74 ">Draft</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d50253e77 ">User left the installation process before it completed</td>

          <td data-label="Entities are Created" class="slds-cell-wrap" style="vertical-align:top;" headers="d50253e80 ">
            <p>
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-salesforce_datorama-264-0-0-production-enus/d38a342d-dd4a-4af8-8343-f372280a75dd/salesforce_datorama/images/mc_dat_allow_circle.png" alt="checkmark"></span>
            </p>
            <p style="margin-bottom:0;">Some or all entities were created</p>
          </td>

          <td data-label="Entities are Processed" class="slds-cell-wrap" style="vertical-align:top;" headers="d50253e83 ">
            <p>
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-salesforce_datorama-264-0-0-production-enus/d38a342d-dd4a-4af8-8343-f372280a75dd/salesforce_datorama/images/mc_dat_allow_circle.png" alt="checkmark"></span>
            </p>
            <p style="margin-bottom:0;">Never initiated</p>
          </td>

          <td data-label="App Ready for Use" class="slds-cell-wrap" style="vertical-align:top;" headers="d50253e86 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-salesforce_datorama-264-0-0-production-enus/d38a342d-dd4a-4af8-8343-f372280a75dd/salesforce_datorama/images/mc_dat_allow_circle.png" alt="checkmark"></span>
          </td>

        </tr>
        <tr class="">
          <td data-label="App Status" class="slds-cell-wrap" style="vertical-align:top;" headers="d50253e74 ">Failed</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d50253e77 ">The app wasn’t installed successfully</td>

          <td data-label="Entities are Created" class="slds-cell-wrap" style="vertical-align:top;" headers="d50253e80 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-salesforce_datorama-264-0-0-production-enus/d38a342d-dd4a-4af8-8343-f372280a75dd/salesforce_datorama/images/mc_dat_allow_circle.png" alt="checkmark"></span>
          </td>

          <td data-label="Entities are Processed" class="slds-cell-wrap" style="vertical-align:top;" headers="d50253e83 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-salesforce_datorama-264-0-0-production-enus/d38a342d-dd4a-4af8-8343-f372280a75dd/salesforce_datorama/images/mc_dat_allow_circle.png" alt="checkmark"></span>
          </td>

          <td data-label="App Ready for Use" class="slds-cell-wrap" style="vertical-align:top;" headers="d50253e86 ">
            <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-salesforce_datorama-264-0-0-production-enus/d38a342d-dd4a-4af8-8343-f372280a75dd/salesforce_datorama/images/mc_dat_allow_circle.png" alt="checkmark"></span>
          </td>

        </tr>
      </tbody>
    </table>