---
schema_version: "1"
id: 54b4ea744170292ef8c1e9e5bd60bc7bfc0304e348f80fffe40a17defea9b535
title: Brandwatch API Connector
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/dato_data_streams_api_connect_brandwatch.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.dato_data_streams_api_connect_brandwatch.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 183bece01393ee54890c80c53468bc8af60cd40f2f061e67aa527ccf5d9e60f5
description: Brandwatch is a Social Media Monitoring Tool that allows your business to analyze and use business conversations from across the social web.
products:
  - Marketing
  - Marketing Cloud Intelligence
release: "264"
---
# Brandwatch API Connector

Brandwatch is a Social Media Monitoring Tool that allows your business to analyze and use business conversations from across the social web.

- Channel: Social
- Data Stream Type: Social Listening
- Data Lag: 1 Day

## Prerequisites

You must provide your Brandwatch username and password. Contact your Brandwatch representative in order to receive these credentials.

## Known Issues

Due to Twitter’s legal limitations, which block the transfer of their post content to third party applications, you won’t be able to retrieve the detailed content of Twitter Mentions into Marketing Cloud Intelligence - but their associated Measurements are retrieved normally.

## QA Your Data

- Create the desired report in the Brandwatch UI for the required date range, as follows:
    - Create a New Dashboard.
    - Select the **Summary** Dashboard Template and the relevant Data Source.
    - When it’s generated, click the **Mentions** tab.
    - Add the relevant fields to the table by clicking **Columns** to the right of the screen.
    - Click **Apply**
- Next, process the relevant Data Stream in Marketing Cloud Intelligence for the same report as was selected in the ‘Data Source’ field in Brandwatch and date range.
- Create a Report/Table Widget/Pivot Table within Intelligence containing the exact same Dimensions and Measurements for the same report and date range.
- Compare the Measurement Totals and make sure they’re aligned.