---
schema_version: "1"
id: 688aa770f7d628ab7fe48242533e19e2022c5dd4ef8b76351faf495e12137a15
title: Import Data via Technical Vendor
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/dato_data_adv_streams_refresh_import.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.dato_data_adv_streams_refresh_import.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 880cd36d7bd6395136b77ae02c3cadb2eb8d8a22a6cce579503da4e53a323607
description: Importing data via technical vendors schedules the data stream to update automatically via a remote server. This method tells the platform to import files from remote servers according to the delivery method of your choice. The settings are dynamic and based on the technical vendor you select. Typically, you use this method when you want to retrieve data from an external source and have it update automatically. Available for TotalConnect data streams.
products:
  - Marketing
  - Marketing Cloud Intelligence
release: "264"
---
# Import Data via Technical Vendor

Importing data via technical vendors schedules the data stream to update automatically via a remote server. This method tells the platform to import files from remote servers according to the delivery method of your choice. The settings are dynamic and based on the technical vendor you select. Typically, you use this method when you want to retrieve data from an external source and have it update automatically. Available for TotalConnect data streams.

### Required Editions

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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d61716e38">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d61716e38 ">To edit a data stream:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d61716e38 ">Admin</td>

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For example, if you have monthly reports in a Dropbox folder, you can use this type of connection to pull the reports from the source monthly.

1. Navigate to the **Connect & Mix** tab.
2. Expand **Data Streams**, and then expand **Data Streams List**.
3. Select the data stream that you want to modify.
4. At the top right-hand corner of the page, click **Automate Data Refresh**.
    
    ![Automate Data Refresh](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-salesforce_datorama-264-0-0-production-enus/d38a342d-dd4a-4af8-8343-f372280a75dd/salesforce_datorama/images/data/data_streams_refresh_auto.png)
5. To configure the automatic pull from a technical vendor, click **Import Data** (1) and then click **Select Technical Vendor** (2). The settings can vary per technical vendor, but some of them overlap. This example shows the settings when configuring a connection to Dropbox.
    
    ![Configuring refresh with Dropbox](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-mktg-salesforce_datorama-264-0-0-production-enus/d38a342d-dd4a-4af8-8343-f372280a75dd/salesforce_datorama/images/data/data_streams_refresh_dropbox.png) — <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
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                <td class="slds-cell-wrap" style="vertical-align:top;"><strong class="uicontrol">Schedule Frequency</strong></td>
                <td class="slds-cell-wrap" style="vertical-align:top;">Select the frequency with which the data stream pulls files from the external
                  source. You can choose once, hourly, daily, weekly, bi-weekly, monthly, quarterly, and
                  yearly. </td>
              </tr>
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                <td class="slds-cell-wrap" style="vertical-align:top;"><strong class="uicontrol">Credentials</strong></td>
                <td class="slds-cell-wrap" style="vertical-align:top;">Select your credentials to authenticate with the platform where your files are
                  stored. If a set of credentials hasn’t been added to Marketing Cloud Intelligence
                  previously, to create a new authentication, click <strong class="uicontrol">Add New</strong>. </td>
              </tr>
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                <td class="slds-cell-wrap" style="vertical-align:top;"><strong class="uicontrol">Directory</strong></td>
                <td class="slds-cell-wrap" style="vertical-align:top;">Enter the directory where your files are located. To evaluate any Marketing Cloud
                  Intelligence functions that were used as part of the directory or file name, use the
                  <strong class="uicontrol">Evaluate</strong> button.
                </td>
              </tr>
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                <td class="slds-cell-wrap" style="vertical-align:top;"><strong class="uicontrol">File Name Wildcard</strong></td>
                <td class="slds-cell-wrap" style="vertical-align:top;">
                  <p>Set a wildcard to instruct the data stream which file to pick from the directory or
                    folder. For example, use the asterisk for a part of a file name that could vary. For
                    example, *.report.xls covers both May.report.xls and June.report.xls. To evaluate any
                    Marketing Cloud Intelligence functions that were used as part of the file name, click
                    <strong class="uicontrol">Evaluate</strong> next to the text box.
                  </p>
                  <ul>
                    <li>If you want to pull a specific file, for example, an Excel file, you can use the File
                      name wildcard option and enter *.xlsx. If you want to include certain parts of the names
                      of the files you want to retrieve when uploading the data, you can also use the File
                      name wildcard match option. For example, let’s say you have 100 files in your directory
                      and you want to retrieve only those files that contain the word “Campaign”. Because only
                      20 files contain the word, we expect only 20 files to be retrieved. </li>
                    <li>In this case, you can use the wildcard option using this syntax: *Campaign*. Because
                      this is a file name, not a file extension, you must use the correct syntax. <ul>
                        <li>Add two asterisks around the word that you want used in the filtering. You can also
                          retrieve files from cloud storage daily in a directory named with today’s date by
                          adding to the directory path <code>[code]FORMATDATE(TODAY(),
               'yyyy-MM-dd')[/code]</code>. </li>
                        <li>Functions like <code>TODAY()</code> and <code>NOW()</code> always return the date in UTC timezone (not the
                          timezone of the workspace) when they’re used in this feature. </li>
                      </ul>
                    </li>
                  </ul>
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                <td class="slds-cell-wrap" style="vertical-align:top;"><strong class="uicontrol">Delete after download</strong></td>
                <td class="slds-cell-wrap" style="vertical-align:top;">Enable this checkbox to delete the files from your vendor or file storage after
                  they’re downloaded by the platform. </td>
              </tr>
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                <td class="slds-cell-wrap" style="vertical-align:top;"><strong class="uicontrol">Retrieve only new files</strong></td>
                <td class="slds-cell-wrap" style="vertical-align:top;">Enable this checkbox to only retrieve files that were modified after the most recent
                  retrieval. </td>
              </tr>
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                <td class="slds-cell-wrap" style="vertical-align:top;"><strong class="uicontrol">Merge files</strong></td>
                <td class="slds-cell-wrap" style="vertical-align:top;">Enable this checkbox to merge multiple files into a single file before processing.
                  All files must have identical headers. </td>
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