---
schema_version: "1"
id: f668103915e0952983dab681050c217fc17a1e02ff8504fb4d9d7831240f569c
title: Troubleshoot Database Exports
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/mktg/264-0-0/dato_anlyz_export_trouble.md
canonical_url: https://help.salesforce.com/s/articleView?id=mktg.dato_anlyz_export_trouble.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ae6c73f3525645cbd1a9dcc0dfab4b3a1cd77955293040d3ce01834195c5915c
description: After a database export is created, view and manage exports execution in the History tab. If an export fails, troubleshoot to find out what happened. You can download a report, and even rerun or reprocess it.
products:
  - Marketing
  - Marketing Cloud Intelligence
release: "264"
---
# Troubleshoot Database Exports

After a database export is created, view and manage exports execution in the History tab. If an export fails, troubleshoot to find out what happened. You can download a report, and even rerun or reprocess it.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d80934e38">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d80934e38 ">To create a database export:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d80934e38 ">Admin</td>

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1. From the **Analyze & Act** tab, select **Database Exports**.
2. Select the export that you want to troubleshoot.
3. On the toolbar, click **History**.
4. If an export fails, select the row of the job, click **More Actions**, and then select **Show Detailed Log** to understand why the export failed.
5. If the dataset was created successfully but failed to load to the database table, click **Rerun**. This action takes the dataset and loads it into the database again. For example, rerun a report if the credentials failed during loading.
6. To reprocess the entire job according to the same date range, click **Re-Process Job**.
7. To download the data to a local file, click **Download**.