---
schema_version: "1"
id: 2b030572eac6ffab14b9f9a29a60707c01668d14cf9d57ddeaaa5a22ac0f5df6
title: Configure Picklist Values for a Dispute Request
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/fsc_admin_add_picklist_values.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.fsc_admin_add_picklist_values.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7fc9d2cc02f2695ea9dae208acfd7a5d75f20abaa13ba84c854bbb46a804117a
description: To track the type and status of a dispute accurately, add the required picklist values to your dispute-related objects. Use these values to classify disputes, such as fraud or processing errors, and map your Salesforce record statuses to the specific lifecycle stages required by payment networks.
products:
  - Financial Services
release: "264"
---
# Configure Picklist Values for a Dispute Request

To track the type and status of a dispute accurately, add the required picklist values to your dispute-related objects. Use these values to classify disputes, such as fraud or processing errors, and map your Salesforce record statuses to the specific lifecycle stages required by payment networks.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d337589e69">User Permissions Needed</th>
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        </thead>
        <tbody>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d337589e69 ">To activate the picklist values:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d337589e69 ">Customize Application</td>

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1. In Setup, go to **Object Manager**.
2. Select the object you want to update. For example, Dispute Item.
3. Click **Fields & Relationships**, and then click the picklist field name. For example, Status.
4. In the Picklist Values section, click **New**.
5. Add the picklist values. For the list of required picklist values, see [Dispute Request Picklist Values](https://help.salesforce.com/s/articleView?id=ind.fsc_admin_tdm_dispute_reqst_picklist_values.htm&release=264.0.0&type=5 "To configure Transaction Dispute Management, make sure your Salesforce org contains the standard and network-specific picklist values. Add these values to the corresponding objects and fields during setup.").
6. Copy the relevant values for that specific object and field.
7. Paste the values into the text box, placing each value on a separate line.
8. Save your changes.
9. Repeat these steps for all objects and fields listed in [Dispute Request Picklist Values](https://help.salesforce.com/s/articleView?id=ind.fsc_admin_tdm_dispute_reqst_picklist_values.htm&release=264.0.0&type=5 "To configure Transaction Dispute Management, make sure your Salesforce org contains the standard and network-specific picklist values. Add these values to the corresponding objects and fields during setup.").