Add a Survey for Feedback Management in Financial Services Client Portal

Create a standard survey and add it to your portal to collect data from your portal users.

Required Editions

Available in: Lightning Experience in Professional, Enterprise, and Unlimited editions where Agentforce Financial Services license is enabled
User Permissions Needed
To customize a Financial Services Client Portal:

Be a member of the portal AND Create and Set Up Experiences

OR

Be a member of the portal AND View Setup and Configuration AND an Experience Cloud admin, publisher, or builder in that portal

  1. From Setup, in the Quick Find box, enter Digital Experiences, and then select All Sites.
  2. Next to your Experience Cloud portal, click Builder.
  3. At the top-left corner of the builder, open the Pages menu.
  4. In the search bar, enter Survey and then select Survey.
  5. On the Survey page, click the Surveys component.
  6. In the Surveys dialog, select the standard survey you created earlier.
  7. Preview and publish your changes.