Troubleshoot Automated Setup Errors

If an automated setup or installation for multisite and tariff comparison fails on an existing org, use the reported error message to resolve the issue and then re-run the installation.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions
User Permissions Needed
To create and manage decision tables: Salesforce Pricing Design Time
To manage procedure plan definitions:

Procedure Plan Access

AND

Salesforce Pricing Design Time User

  1. Resolve decision table editing errors.

    If the installation fails with Can't edit an active Decision Table error message.

    1. From the App Launcher, find and select Lookup Tables.
    2. Locate and delete the active table that is causing the error.
    3. Re-run the installation.
  2. Resolve conflicting procedure plan definitions.

    If the installation fails with A procedure plan definition with this primary object, process type, and subtype combination already exists error message.

    1. From Setup, in the Quick Find box, enter Procedure Plan Definitions, and then select Procedure Plan Definitions.
    2. Delete or rename the conflicting procedure plan record.
    3. Re-run the installation.
  3. Resolve inactive default workflow user errors.

    If the installation fails with This flow runs as the default workflow user, but that user is inactive error message.

    1. From Setup, in the Quick Find box, enter Process Automation Settings, and then select Process Automation Settings.
    2. For the default workflow user, select an active administrator user.
    3. Save your changes.
    4. Re-run the installation.