---
schema_version: "1"
id: 543e96a9084e35f99b6799f9674a45de5f21583aa413e0403f469cf57679f1d9
title: Application Constraints for Energy & Utilities
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/energy_t_application_constraints_for_energyutilities_290210.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.energy_t_application_constraints_for_energyutilities_290210.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 08ff4f3c2ff794566d4e647de5344e9159c2aff6011872a9e340f3375adaa97c
description: Some of the application constraints within Customer Acquisition Management include maximum size limitations of single cache items. Exceeding the recommended limit may lead to performance impacts on the application.
products:
  - Energy and Utilities
release: "264"
---
# Application Constraints for Energy & Utilities

Some of the application constraints within Customer Acquisition Management include maximum size limitations of single cache items. Exceeding the recommended limit may lead to performance impacts on the application.

- The maximum size of the single cached item is limited to 100KB
    
    On the Digital Experience site, the products and offers are displayed based on customer input. At any point in time, the application can fetch product data up to 100KB, which is then displayed to the user. As an administrator, when you are defining the products and their associated attributes make sure that for any combination of user input, the number of products fetched does exceed the 100KB limit. Typically, you can have 5-6 products within the 100 KB limit.
    
    The reference product model currently has 2-3 products configured for each combination of user input. For example, the combination of Electricity only, Smart meter type and Armagh distribution region displays 2 products.
    
    If you have more than 6 products for a user input combination:
    
    - Enable pagination in the VEEDigitalOrder OmniScript, and
    - Disable Org Cache in VEEDigitalGetBasket Integration Procedure.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-energy_utilities-264-0-0-production-enus/520849e5-9b41-4bae-b97b-d269cc2fce83/images/icon_note.png)
    
    Note
    
    Exceeding the limit of 100 KB for a single cache item may have a performance impact on the application.
    
    For more information on org caching limitation, see [Platform Cache Limitations](https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_platform_cache_limits.htm)