---
schema_version: "1"
id: 1611556ed300c842ceb94b3d50c03be2657642bfab5b7ca4b4616b8774af8242
title: Set up Action Launcher for Contact Center Console
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/energy_set_up_action_launcher.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.energy_set_up_action_launcher.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3a21b0862b65f1af3ab90e544a7889e96bb8265d0b2bf557595a239e27305603
description: With Action Launcher, your service agents can quickly find and launch actions to help resolve customer requests and issues. For example, agents can initiate a fee-reversal flow or launch a service-order action from Action Launcher.
products:
  - Energy and Utilities
release: "264"
---
# Set up Action Launcher for Contact Center Console

With Action Launcher, your service agents can quickly find and launch actions to help resolve customer requests and issues. For example, agents can initiate a fee-reversal flow or launch a service-order action from Action Launcher.

To learn more about Action Launcher, visit [Action Launcher](https://help.salesforce.com/s/articleView?id=ind.the_action_launcher_component.htm&type=5&language=en_US).

1. From Setup, in the Quick Find box, enter Action Launcher, and then select **Deployments** under Action Launcher.
2. Click **New Deployment**.
3. Enter a label and an API name for the deployment.
4. Under Guidance to Show, select **OmniScripts**, and deselect **Buttons, flows, links, and quick actions**.
5. Click **Next**.
6. In the Select Objects page, click **Next**. You don't need to select any objects here.
7. Select the OmniScripts that you want to include in the Action Launcher. We recommend:
    
    - Add Account
    - Add Meter Read
    - Create Payment Plan
    - Make a Complaint
    - Manage Notification Preferences
    - Schedule Field Service
    - Start Service
    - Stop Service
    - Update Account
    - Update Billing Address
    - Update Billing Profile
    - Update Case
    - Update/Add Contact
8. Click **Next**.
9. Select up to 10 actions to display on the Action Launcher. You can reorder the actions by dragging them to a different position in the Action Launcher.
10. Click **Save**.