Self-Service Portal Objects and Fields

To display programs correctly in the Offers and Rebates section of Self-Service Portal, ensure that the fields in these objects are populated correctly.

Program

Field Notes
Active Enable the Active field in the Program object, as only active programs are processed.
DefaultImageURL Configure the program image URL to see the program image in the Offers and Rebates page, and the Order History page
Summary Add a summary for the program that is displayed in the Benefits screen

Product

Field Notes
Active Enable the Active field in the Product object, as only active products are seen in the program.
Family Add a product family that is displayed in the program details section.

Attribute Definition

Field Notes
Name Add an attribute definition that is displayed while selecting attributes in a program.

Attribute Picklist

Field Notes
Name Add an attribute picklist name that is displayed while selecting attributes in a program.

Attribute Category

Field Notes
Name Add an attribute category name that is displayed while selecting attributes in a program.

Attribute Category Attribute

Field Notes
AttributeCategoryId Add an attribute category ID that is used while selecting attributes in a program.

Product Classification Attribute

Field Notes
Name Add a product classification attribute name that is used while selecting attributes in a program.

Program Product

Field Notes
Active Enable the Active field in the ProgramProduct object, as only active programs are processed.
Status Add a status of the ProgramProduct, which is used to filter records in the Program Details section.

Benefit

Field Notes
Active Enable the Active field in the Benefit object, as only active benefits are processed.

Program Application Form Template

Field Notes
Application Form Template Set the application form template associated with the program.

Application Form Template

Field Notes
Application Type Set the application type to Customer.
OmniProcess Ensure that the OmniProcess records that you want to launch for the program application enrollment, have the Integration Procedure field set to false. The OmniProcess is associated with the questionnaire for the application form template.
Object Type Set the object type to Program
Approval Flow Name Add the API name of the flow that you want to trigger with the application form template.
Default Ensure that the default field is set to True.