--- schema_version: "1" id: eb7859fd41122fe30d9170f3f058d64e7866e28126030d56aa405ed169c41a8a title: Reference Products collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/energy_sample_products_overview.md canonical_url: https://help.salesforce.com/s/articleView?id=ind.energy_sample_products_overview.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 0da71fde48263ff725f2e794f6a3aeb9828a1e6b7913b2a0ea10d19a6a89f1ff description: Energy and Utilities Cloud provides a suite of sample commodity and non-commodity products designed to increase adoption and accelerate product launches for utility organizations. Product owners can use these pre-configured products to quickly learn how to design and extend Energy and Utilities products using Revenue Cloud. They can also help sales agents quote customers more efficiently. products: - Energy and Utilities release: "264" --- # Reference Products Energy and Utilities Cloud provides a suite of sample commodity and non-commodity products designed to increase adoption and accelerate product launches for utility organizations. Product owners can use these pre-configured products to quickly learn how to design and extend Energy and Utilities products using Revenue Cloud. They can also help sales agents quote customers more efficiently. ## Commodity Reference Products Commodity reference products represent the core energy and utility offerings that are typically usage-based and foundational to a supplier's business. These samples illustrate various pricing structures and categories. ## Consumer Electricity Category The reference product model comes preloaded with a set of sample consumer electricity products. Green Energy: This product offers 100% renewable electricity, providing an easy way for customers to reduce their carbon footprint. It is a 12-month term-defined product with Unit Rate (for example, 25.68P/kWh) and Standing Charge (for example, 39.54p/day) as non-orderable cost components. - Price-impacting attributes: Distribution Region and Payment Method - Product Selling Model: Term Defined - Monthly Day Night: This energy plan provides customers with a cheaper electricity rate during nighttime hours. Its non-orderable cost components include Unit Rate Day (for example, 25.68P/kWh), Unit Rate Night (for example, 20.68P/kWh), and Standing Charge (for example, 39.54p/day). - Price-impacting attributes: Distribution Region and Payment Method - Product Selling Model: Term Defined - Monthly Standard Domestic: This energy plan features rates that increase with higher consumption, meaning higher unit rates for higher usage tiers. It's an evergreen, monthly product with non-orderable cost components for Energy Charges (which typically increase in slabs, for example, 0-100 units at a lower rate, 101-300 units at a moderate rate, and above 300 units at a higher rate) and a Fixed Charge that depends on the connection type. - Price-impacting attributes: Distribution Region and Payment Method - Product Selling Model: Evergreen - Monthly ## Consumer Gas Category The reference product model comes preloaded with a set of sample consumer gas products. Gas Standard: This is a standard fixed-rate gas product. It is a monthly, evergreen product with non-orderable cost components for Unit Rate (for example, 6.96/kWh) and Standing Charge (for example, 29.54p/day). - Price-impacting attributes: Distribution Region and Payment Method - Product Selling Model: Evergreen - Monthly ## Consumer Dual Fuel Category The reference product model comes preloaded with a set of sample dual fuel products. Dual Fuel (Electricity and Gas): This product offers both electricity and gas services. It usually includes a discount for both fuels that can make energy cheaper than separate contracts. It's a monthly, 12-month term-defined product. Its non-orderable cost components include a discounted Unit Rate and Standing Charge for both electricity and gas. - Price-impacting attributes: Distribution Region and Payment Method - Product Selling Model: Term Defined - Monthly ## Small and Medium Business (SMB) Category The reference product model comes preloaded with a set of sample energy products for small and medium businesses. SMB Fixed Energy: This product is designed as a competitive offer for businesses aiming to secure optimal prices. This is a term-defined product, typically for 24 months, with the total duration dependent on the Contract Duration field. Its cost components include Day Rate, Night Rate, and Standing Charge. - Price-impacting attributes: Credit Score, Green Energy, Payment Method, Minimum Annual Consumption, Maximum Annual Consumption, Distribution Region, Contract Duration, Sales Type, Profile Class, and Broker. - Product Selling Model: Term Defined - Monthly ## Commercial Category The reference product model comes preloaded with a set of sample commercial energy products. Commercial Energy: This product is designed as a seasonal time-of-use offering for commercial class meters. It has a 5-year term and is billed monthly. Its complex cost components include usage rates for Summer Weekday Peak, Summer Weekday Off-Peak, Summer Weekend Peak, Summer Weekend Off-Peak, Winter Weekday Peak, Winter Weekday Off-Peak, Winter Weekend Peak, and Winter Weekend Off-Peak (all with tax included in the price). It also includes Standing Charges, Local Tax, Distribution Tax, and Transmission Tax. - Price-impacting attributes: Distribution Region and Payment Method - Product Selling Model: Evergreen - Monthly ## Water Category The reference product model comes preloaded with a set of sample water products. Water (Metered): This product is a metered water product priced per liter (for example, 0.123 per liter). It's a monthly, evergreen product with a usage price at the root level. Water (unMetered): This product offers a fixed monthly cost for water, eliminating the need for meter reads. It's a monthly product with pricing based on house size (for example, Small: 23, Medium: 28, Large: 39). Waste (unMetered): This product provides a fixed monthly price for waste (sewerage) services. It's a monthly product with a list price (for example, 25). ## Non-Commodity Reference Products Non-commodity products, also known as add-on products, are supplementary services or items that can be offered alongside core commodity products or as separate products. These are often one-time charges or recurring subscriptions for additional value. These samples are typically available in a separate catalog. Boiler Insurance: This product offers a policy that covers repair or replacement costs in case of a boiler breakdown. Customers can select a monthly (for example, 18.99) or annual (for example, 179.00) payment, both constituting an annual contract with a potential cancellation fee (for example, 40 euro/dollar/pound) if canceled within 12 months. - Price-impacting attributes: Not explicitly mentioned in the sources. - Product Selling Model: Term Defined - Monthly Smart Thermostat: A thermostat that can be connected to a computer to control home heating. It has different ways to connect to tablets or mobile devices, both directly and from a distance. It's a one-time charge product (for example, approx. 199 dollars/euros/pounds). - Price-impacting attributes: Not explicitly mentioned in the sources. - Product Selling Model: One Time Heat Pump: An energy-efficient air-cooled heat pump suitable for residential homes. This is presented as a complex installed product, similar to an EV Charger or Solar Panels. It involves a one-time charge (for example, approx. 4000 dollars/euros/pounds). - Price-impacting attributes: Not explicitly mentioned in the sources. - Product Selling Model: One Time Energy Management: A remote data-driven service designed to report and manage energy consumption. It is charged monthly (for example, 7 dollars/euros/pounds per month). - Price-impacting attributes: Not explicitly mentioned in the sources. - Product Selling Model: Evergreen - Monthly - **[Set Up the Reference Products](https://help.salesforce.com/s/articleView?id=ind.ene_set_up_reference_products.htm&release=264.0.0&type=5)** Set up reference products by assigning licenses, permission sets, and adding product and pricing data. - **[Extending Reference Products](https://help.salesforce.com/s/articleView?id=ind.ene_extend_reference_products.htm&release=264.0.0&type=5)** Define new attributes, assign them to classifications, and create new pricing data.