Understand the features in Self-Service Portal that you need to address your business requirements. Explore the Self-Service Portal data model.
- Features of Self-Service Portal
Learn how the Self-Service Portal app supports business operations and the needs of Energy and Utility companies. - Data Model for Self-Service Portal
Self-Service Portal uses the enhanced data model, which combines standard Salesforce objects with Energy and Utilities Cloud objects. All Energy & Utilities Cloud standard apps share the enhanced data model, and permission sets control access to its objects. You can't use the enhanced data model with the managed package data model. - Bill of Material
Refer to the Bill of Material for the Self-Service Portal to understand the components that you need to configure for your business requirements.