---
schema_version: "1"
id: 420b3275ddf60d34bd1b2b0d6b40bdd1fae99397f8af86377db8ee5460607dae
title: Explore Clean Energy Programs Self Service Portal Features
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/energy_explore_clean_energy_portal_features.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.energy_explore_clean_energy_portal_features.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0a6102aed1c8a51639d56ac7e20223169605507f1e3ad178176d5edad19cf2f8
description: Explore using the Self Service Portal and get ideas for how you wish to configure it for your customers.
products:
  - Energy and Utilities
release: "264"
---
# Explore Clean Energy Programs Self Service Portal Features

Explore using the Self Service Portal and get ideas for how you wish to configure it for your customers.

With the Program-Application-Benefit framework, you can speed up your implementation and launch a new program without any coding to reconfigure your website. Every page in the Utility Self Service Portal is a separate Experience Cloud page. All the components in the page are OmniStudio components, such as FlexCards, OmniScripts, and Integration Procedures.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-energy_utilities-264-0-0-production-enus/520849e5-9b41-4bae-b97b-d269cc2fce83/images/icon_note.png)

Note To customize your Experience Cloud site, follow the instructions in [Set Up and Configure Your Org for Experience Cloud Sites](https://help.salesforce.com/s/articleView?id=products.networks_setup_maintain_communities.htm&type=5&language=en_US).

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-energy_utilities-264-0-0-production-enus/520849e5-9b41-4bae-b97b-d269cc2fce83/images/icon_note.png)

Note In the Utility Self Serve Portal, only the Offers and Rebates and the Order History pages are build on the Clean Energy Programs Data Model.

In the Offers and Rebates page, each FlexCard is a program. Once you activate your program in Program Management, it appears in this list as a new FlexCard.

![A FlexCard for a program in the Offers and Rebates page](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-energy_utilities-264-0-0-production-enus/520849e5-9b41-4bae-b97b-d269cc2fce83/energy_utilities/images/clean_ene_program_flexcard.png)

When you click **View Details**, the FlexCard displays the details of the selected program. All the information displayed in the FlexCard for a program are sourced from the data model objects that make up the framework of Clean Energy Programs.

For example;![The details of a program fetched from objects](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-energy_utilities-264-0-0-production-enus/520849e5-9b41-4bae-b97b-d269cc2fce83/energy_utilities/images/clean_ene_program_object_mapping.png)

- The name **EV Charger rate and rebate: Residential** is populated from the `Name` field in the Program data model object.
- The listed benefit **Upto $2,500 rebate** is populated from the Benefit object.
- The list under **Products to choose from** is populated from the ProgramProduct object, which is a junction object between Program and Product2. The Product2 object stores all the measures that make a program.
- The **Benefits** section lists each Benefit object associated with a Program object in a separate card.
- The **Requirements** section gathers information about the unique requirements for each product from the Product2 object

So when you build the Benefit, Product2, and Product objects in Salesforce (without customizing it in the Experience Cloud), all the details are visible in the Offers and Rebates page.

When you click **Apply**, the Application Form Template object runs the OmniScript for the **EV Charger** rebate program. You can clone and customize the OmniScript to match the application form for your program.

For example, instead of the **Level 1, 2, and 3 EV Charger Rebate** programs, you can configure your products in the Product object. All the details in the steps of the OmniScript are derived from the data model objects, which minimizes the time and effort required to deploy new programs or update existing programs.![A demo application form for a program](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-energy_utilities-264-0-0-production-enus/520849e5-9b41-4bae-b97b-d269cc2fce83/energy_utilities/images/clean_ene_applicationform.png)

You can also select the attributes of a product in the Self-Serve Portal by clicking **Add Spec**. The attributes are gathered in the Select Attributes window by the flow **EU Product Attribute Selector**, which then stores the values in the Individual Application Item Attribute object.

![Select attributes in a product](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-energy_utilities-264-0-0-production-enus/520849e5-9b41-4bae-b97b-d269cc2fce83/energy_utilities/images/ene_ssp_product_attribute.png)

To customize the Select Attributes window, clone the flow **EU Product Attribute Selector**, then replace the flow API name inside the OmniStudio Data Mapper **EnergyUtilitiesProgramsTransformProgramProducts** with that of the cloned flow.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-energy_utilities-264-0-0-production-enus/520849e5-9b41-4bae-b97b-d269cc2fce83/images/icon_note.png)

Note All updates to the Individual Application Item Attribute object must be done through the Select Attributes window.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-energy_utilities-264-0-0-production-enus/520849e5-9b41-4bae-b97b-d269cc2fce83/images/icon_note.png)

Note All existing screen components must be present in the cloned flow as they are used in other supporting features.

To see the relationship between Energy and Utilities data model objects in Clean Energy Programs, see [Energy & Utilities Cloud Data Model](https://help.salesforce.com/s/articleView?id=ind.energy_understand_the_datamodel_for_clean_energy_programs.htm&release=264.0.0&type=5 "The Clean Energy Programs Data Model provides the framework that you can use to build, deploy, and manage programs.").