---
schema_version: "1"
id: 356e292328216a0e2be8da2940c1f792ddd6e8565d80993b47d7d79b2a0b402e
title: EnergyRuntimeIDVService
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/energy_energyruntimeidvservice.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.energy_energyruntimeidvservice.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 15edd9fe4a338d47f47276748d9fcb9e69001a84f2d4aab82f76ba984aa62ddd
description: This permission set enables the service agent user to perform job functions such as Logging the Engagement Interaction record.
products:
  - Communications
  - Media
  - Energy and Utilities
release: "264"
---
# EnergyRuntimeIDVService

This permission set enables the service agent user to perform job functions such as Logging the Engagement Interaction record.

## Object Level Access

The table lists the recommended level of access for the objects that are part of the EnergyRuntimeIDVService permission set.

 
| Object | Access |
| --- | --- |
| Engagement Attendee | Read, Create, Update |
| Engagement Interaction | Read, Create, Update |
| Engagement Channel Type | Read, Create, Update |
| Engagement Topic | Read, Create, Update |

## User Permissions

In addition to object-level access, these app and system permissions are part of EnergyRuntimeIDVService:

 
| User Permission | Description |
| --- | --- |
| Run Flows | In this org, run any active flow. In Experience Builder sites, run any active flow that’s distributed with the Flow Lightning component. |