---
schema_version: "1"
id: 1a9ba3acd202e9b48180966a3264a9ef5a7e5d940d40ea409bdbfd8f588eba40
title: Enable Self-Service Portal Features
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/energy_enable_self_service_portal_features.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.energy_enable_self_service_portal_features.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2bb1201a28d1b7e0561de43e2c17603eef43b4ad6b2c605b363ff8412b68cfbf
description: Turn on the Program and Benefit Management, Outcome Management, and contacts-to-multiple-accounts settings that Self-Service Portal features depend on. Turn on these settings after you enable the Energy and Utilities Service Apps.<
products:
  - Energy and Utilities
release: "264"
---
# Enable Self-Service Portal Features

Turn on the Program and Benefit Management, Outcome Management, and contacts-to-multiple-accounts settings that Self-Service Portal features depend on. Turn on these settings after you enable the Energy and Utilities Service Apps.<

### Required Editions

Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Enterprise, Performance, Unlimited, and Developer Editions with Energy and Utilities Cloud</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d81947e58">User
              Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d81947e58 ">To enable
              features:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d81947e58 ">Energy &amp; Utilities
              Objects for Experience Cloud Users</td>

          </tr>
        </tbody>
      </table>

Before you begin, turn on Energy and Utilities Service Apps in Setup. See [Enable Sales and Service Apps](https://help.salesforce.com/s/articleView?id=ind.energy_enable_service_apps.htm&release=264.0.0&type=5 "To access the standard sales and service functionalities in Energy and Utilities Cloud, enable the Energy and Utilities Service Apps and Sales for Energy and Utilities settings. These settings grant access to applications such as the Agent Console, the Self-Service Portal, and standard sales features.").

1. Enable access to objects related to program and benefit management.
    1. From Setup, in the Quick Find box, enter Benefit, and then select **Program and Benefit Management Settings**.
    2. Enable Create and manage your programs, benefits, and goals.
2. Enable access to objects related to outcome management.
    1. From Setup, in the Quick Find box, enter Outcome, and then select **Outcome Management Settings**.
    2. Enable Create and Manage Outcomes, Indicators, and Impact Strategies.
3. Allow users to relate a contact for multiple accounts.
    1. From Setup, in the Quick Find box, find and select **Account Settings**.
    2. Click **Edit**.
    3. Select **Allow users to relate a contact to multiple accounts**.
    4. Save your changes.