Connect, harmonize, and analyze your customer's energy use data for sales and service at scale with Commodity Data Kits for Energy and Utilities Cloud. Easily start your implementation by installing the Energy and Utilities data kit that comes with DMOs, calculated insights and an invocable action and flow. Harmonize, query, transform, and segment your energy or water use data. Empower teams and customers to make data-driven decisions so that Utilities may maximize operational performance, and elevate customer satisfaction.
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Available in: Lightning Experience Available in: Enterprise, Unlimited, and Developer Editions |
Understand the privacy and consent requirements before you set up Data 360 in your org. See Ethics, Privacy, and Consent.
- Configure Settings Before Using Data 360 for Energy and Utilities
Before you use the Energy and Utilities data kit and the Energy and Utilities data model objects, complete the basic setup required to work in Data 360. You must set up Data 360, enable the required Energy and Utilities features, connect Data 360 to your Salesforce CRM org, and configure the security permissions. - Ingestion of External Energy and Utilities Data Into Data 360
To ingest external Energy and Utilities data into Data 360, connect your external data sources to Data 360. You can also bring in data from external billing systems. - Energy and Utilities Cloud Data Model Objects
Data model objects (DMOs) store different types of data in Data 360. Get access to standard model objects as part of the SSOT package that's automatically installed in your org with Energy and Utilities Cloud and Data 360. You can use some DMOs only if you use Energy and Utilities Cloud in your org. - Energy and Utilities Data Kit
Get your Data 360 implementation up and running by installing the predefined Energy and Utilities data kit. A data kit packages Data 360 components, such as calculated insights, data model objects, and invocable actions. The data kit helps you deploy the components in your org. The Energy and Utilities data kit contains predefined calculated insights that help you manage business accounts, service accounts, billing accounts, and service points data in Data 360. Install the data kit in your org and activate the calculated insights.