---
schema_version: "1"
id: 8eb8ba02d641e2c4126079cf3fe930314a6eef7b22177a99b44dc42947df2b78
title: Create an Emergency Callout Roster
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/energy_create_an_emergency_callout_roster.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.energy_create_an_emergency_callout_roster.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 081fd5a8e96e11f4bc2b5ab5262db4bacd34101c930a553699d8b5feb7f53f28
description: Dispatch resources quickly during an incident by generating an emergency callout roster and adding ranked resources to the assignment list.
products:
  - Energy and Utilities
release: "264"
---
# Create an Emergency Callout Roster

Dispatch resources quickly during an incident by generating an emergency callout roster and adding ranked resources to the assignment list.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> editions with Energy &amp; Utilities - Growth, Field Service for Energy &amp; Utilities, and Contractors for Energy &amp; Utilities</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:left;vertical-align:top;" id="d79285e72">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d79285e72 ">To create an emergency callout roster:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d79285e72 ">
              <p>Energy &amp; Utilities Cloud Features</p>
              <p>AND</p>
              <p>Emergency Management Standard
                Permission Set</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Field Service Mobile Standard Permission Set</p>
            </td>

          </tr>
        </tbody>
      </table>

1. Create a resource callout record.
    
    The resource callout requirement records are created automatically and the available resource count is populated based on territory availability.
2. On the resource callout record, select the required resource count.
3. Click **Generate Callout Roster**.
    
    The flow generates the callout roster by creating the resource callout assignment records.
4. To rank and select additional resources, click **Add Resource**.
5. Verify that the ranking tab shows the ranking of the already selected resources on the roster, and any new resources.