Deploy Sample Data for Contact Center Console

Deploy sample data to test the features of Contact Center Console in your org.

Note You must run the scripts in the sequence shown, and allow one script to complete before you execute other scripts. You must also run the scripts only once in an org.

1. Download ConsoleSampleData.cls file.
2. Create new Apex Classes.
   1. Go to Setup.
   2. In the Quick Find box, search for Apex Classes, then click Apex Classes.
   3. Click New.
   4. Copy the code from the CLS file on your system and paste it in the Apex Class window.
   5. Click Save.
   6. Enter the filename of the CLS file as the name of the new Apex Class.
3. Download ConsoleSampleDataCreation.cls, then repeat Step 2 for the newly downloaded file.
4. Open an anonymous window in developer console.
   1. Click Setup, then click Developer Console.
   2. In the Developer Console, click Debug, then click Open Execute Anonymous Window.
5. Paste the code snippet in the anonymous window: ConsoleSampleDataCreation.createRecords();
6. Click Execute.
7. Delete classes from the org.
   1. Go to Setup.
   2. In the Quick Find box, search for Apex Classes, then click Apex Classes.
   3. Delete the classes you created from the Apex Classes list.
      You must delete the classes in reverse order of creation.