This learning journey is for anyone in a technical role with a focus in the Energy & Utilities industry. The journey will guide you through all of the Salesforce Industries product training courses and certifications that are needed to prepare you to work on an Energy & Utilities Cloud implementation project.
- Step 1: Get Started with Energy & Utilities Cloud
Use this learning map to get started. - Step 2: Learn OmniStudio
- Step 3: Learn Industries CPQ
- Step 4: Go Deeper into Energy & Utilities Cloud Components
Use this learning map to deepen your knowledge. - Step 5: Keep Learning!
Keep growing your E&U Cloud Developer skills with additional training.
Step 1: Get Started with Energy & Utilities Cloud
Use this learning map to get started.
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Before You Begin Earn the Salesforce Administrator Credential Earn the Salesforce Platform App Builder Credential |
Get Started with Energy & Utilities Cloud |
Learn the Foundations The Energy and Utilities Industries Energy & Utilities Cloud Architecture and Integration Overview* Energy & Utilities Cloud Data Model* Energy & Utilities Quoting, Ordering, and Contracting Foundations* Agentforce for Energy & Utilities * This content is reserved for Energy & Utilities Cloud customers only. If you are an Energy & Utilities Cloud customer and need access, send an email to vlocity.access@salesforce.com from your corporate email to request access. |
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Learn More about Energy & Utilities Cloud Purpose-built Applications Energy & Utilities Console Foundations E&U Contact Center Console Documentation E&U Customer Acquisition Management Documentation |
Step 2: Learn OmniStudio
Use OmniStudio tools to rapidly build and deploy digital-first customer experiences across channels. Accelerate innovation using drag & drop configuration and declarative tools.
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Get Trained EXPERT-LED CLASS: Build Guided Experiences with Omnistudio (OMS435) |
Study and Prepare |
Get Certified! |
Step 3: Learn Industries CPQ
Learn how to use the powerful Industries Configure-Price-Quote engine to ensure your customers get the right products and the right prices at the right time. You'll learn how to manage products and prices, leverage promotions and rules to drive action, and build a guided experience declaratively using Industries Digital Commerce and CPQ APIs.
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Get Trained |
Master Your CPQ Skills (optional) |
Study and Prepare |
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Get Certified! |
Step 4: Go Deeper into Energy & Utilities Cloud Components
Use this learning map to deepen your knowledge.
Discover how to build end-to-end order fulfillment processes using Industries OM, B2C buying flows with Industries Digital Commerce, and contract and document generation processes.
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Learn Industries Order Management |
Learn about Industries Digital Commerce Industries Digital Commerce: Solution Overview Industries Digital Commerce: Using the Digital Commerce SDK Industries Digital Commerce: Exploring Digital Commerce Web Components Industries Digital Commerce: Exploring DC Lightning Web Components Industries Digital Commerce: Working with Digital Commerce APIs |
Learn about CLM and Document Generation |
Step 5: Keep Learning!
Keep growing your E&U Cloud Developer skills with additional training.
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Learn More About OmniStudio OmniOut: Omnistudio Off-Platform |
Learn about Business Rules Engine |