Make the emergency callout flows available to dispatchers by cloning and activating the
provided templates.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited editions
with Energy & Utilities - Growth, Field Service for Energy & Utilities, and
Contractors for Energy & Utilities |
| User Permissions Needed |
| To configure flow: |
Manage Flow |
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From Setup, in the Quick Find box, enter Flows, and select
Flows.
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Open the Check Workforce Availability flow template.
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Click Save As to create a flow record.
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Enter the flow details.
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Add the Apex action.
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Save and activate your flow.
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Repeat these steps for these flow templates.
- Generate Emergency Callout Roster
- Rank Emergency Call Out Resources
