Assign Permission Sets to Technicians

Assign these permission sets to the technician users to work with the emergency management, so that they respond to callouts from the Salesforce Field Service mobile app.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, and Unlimited editions with Energy & Utilities - Growth, Field Service for Energy & Utilities, and Contractors for Energy & Utilities
User Permissions Needed
To assign the permission set:

Assign Permission Sets

AND

View Setup and Configuration

  • Energy & Utilities Cloud Features
  • Emergency Management Standard Permission Set
  • Field Service Mobile Standard Permission Set

For instructions, see Manage Permission Set Assignments.