Understand the features in Agent Console that you need to address your business requirements. Explore the Agent Console data model.
Required Editions
Required Editions
| Available in: Enterprise, Performance, Unlimited, and Developer Editions with Energy and Utilities Cloud |
- Features of Agent Console
Learn how the Agent Console app supports the business operations and needs of Energy and Utility companies.
- Data Model for Agent Console
Review the objects in the enhanced data model for Agent Console.
- Bill of Material
Refer to the Bill of Material for the Agent Console to understand the components that you need to configure for your business requirements.
