To orchestrate a non-sales transaction business process, create a context definition and
map it to the fields of the object to orchestrate. You can also extend an existing context
definition by adding a mapping to the object that you want to orchestrate. Keep these
considerations in mind when creating a custom context definition and its mapping.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer Editions of
Revenue Management
|
| User Permissions Needed |
| To create or extend the context definition: |
DRO Admin User |
Prerequisite: Enable Permission for Context Service Users.
See Context service.
- Define one root node for your object. To orchestrate a collection like a Collection Plan
object with multiple items, add child item nodes.
- Define an Id attribute for root and child nodes (if applicable). The Id is used to identify
the record to orchestrate. Map the Id attribute to the object's Id field.
- Define the StartDate attribute used to schedule the fulfillment steps.
- To show an identifiable label for the context definition, define a Name attribute .
Otherwise, the record Id is shown.
- Generate tags for all the attributes.
- Add appropriate mappings with the root and child nodes mapped to their respective object
fields based on your use case, and activate the context definition.