---
schema_version: "1"
id: 587dcc8d681aabc4e96d50c8868fe7a7200bce22cd8a0c24e8e51fc3165d275e
title: Fulfillment Step States
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/dro_fulfillment_step_states.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.dro_fulfillment_step_states.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 800656e78356522e85da77c04dad242ff6aea374399574c0459826fe542986b7
description: As steps progress through the fulfillment process, you can check the fulfillment plan to see the state that the steps are in.
products:
  - Revenue Cloud
release: "264"
---
# Fulfillment Step States

As steps progress through the fulfillment process, you can check the fulfillment plan to see the state that the steps are in.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

Table of Fulfillment Step States

| State | Meaning |
| --- | --- |
| Pending | This fulfillment step is waiting for prerequisites to finish before moving to the next state. |
| Ready | This fulfillment step is ready to run, but hasn't started running yet. For example, it might be a manual task that no one has started working on yet. |
| In Progress | This fulfillment step is running. |
| Completed | This fulfillment step is completed. |
| Failed | This fulfillment step has failed and will be retried, based on the retry policy and fallout rules. Note: This state and Fatally Failed appear in the same color. |
| Fatally Failed | This fulfillment step has failed and the allowed number of retries, as defined in the fallout rule, have failed as well. The step won't be executed. Note: This state and Failed appear in the same color. |
| Skipped | This fulfillment step didn't run as planned. The conditions for the step's Execute On rule weren't met, so the step never executed. |
| Amended | A completed fulfillment step enters this state when a supplemental order amends the original order. |
| Canceled | A completed fulfillment step enters this state when a supplemental order cancels the original order. |
| Discarded | An incomplete fulfillment step enters this state when a supplemental order cancels the original order. |
| Scheduled | A future-dated fulfillment step that is waiting to run at a designated time. |