---
schema_version: "1"
id: 8e4509d2fd3e820f49f339be92782f659848f0824682fc6ee592e27cee22d3fd
title: Create Fulfillment Users for Order Orchestration
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/dro_add_a_fulfillment_user.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.dro_add_a_fulfillment_user.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: dbc9df71bd27cb6846bdcac8ed7db120c54708a006826a7c70bc916d7d262d35
description: During fulfillment, Dynamic Revenue Orchestrator (DRO) uses the permissions associated with the fulfillment user rather than those of the user who submits an order. You can specify a different user for certain orchestration tasks, but generally, the permissions default to the fulfillment user. Select the fulfillment user from the Dynamic Revenue Orchestrator Settings pane.
products:
  - Revenue Cloud
release: "264"
---
# Create Fulfillment Users for Order Orchestration

During fulfillment, Dynamic Revenue Orchestrator (DRO) uses the permissions associated with the fulfillment user rather than those of the user who submits an order. You can specify a different user for certain orchestration tasks, but generally, the permissions default to the fulfillment user. Select the fulfillment user from the Dynamic Revenue Orchestrator Settings pane.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d59409e63">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d59409e63 ">To add a fulfillment user:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d59409e63 ">DRO Admin</td>

          </tr>
        </tbody>
      </table>

- The fulfillment user must have at least the DRO Admin User or Submit Transactions and Fulfillment User permissions. For automatic assetization, both the submitting user and the fulfillment user require the Assetize Order permission from Revenue Lifecycle Management.
- If a step doesn't specify a Run As User, DRO falls back to the fulfillment plan's execution user, then to the org's Automated Process user.
- Specify a Run As User on individual steps that require unique privileges, such as making external system callouts.

1. From Setup, in the Quick Find box, enter Dynamic Revenue Orchestrator Settings and select it.
2. Choose one of these options:
    - User who submitted the order: The permissions and name of the user who submitted the order are used for fulfillment processes.
    - Other User: Search for and select a user whose permissions and name are used for fulfillment processes.

The fulfillment user is set. You don't need to save your work.

#### See Also

- [Fulfillment User](https://help.salesforce.com/s/articleView?id=ind.dro_fulfillment_user.htm&release=264.0.0&type=5 "A fulfillment user is the user whose permissions are used throughout the fulfillment process, unless you specify a different user at a more granular level. If you don't specifically configure a step to be run by a different user in the Run As User field, then Dynamic Revenue Orchestrator (DRO) uses the fulfillment user's permissions.")
- [Permission Sets in Dynamic Revenue Orchestrator](https://help.salesforce.com/s/articleView?id=ind.dro_permission_sets_in_dynamic_revenue_orchestrator.htm&release=264.0.0&type=5 "Permission sets extend the user's functional access without changing their profiles and are the recommended way to manage permissions. Dynamic Revenue Orchestrator (DRO) provides standard permission sets for administering DRO, designing fulfillment, managing fulfillment at run time, and submitting transactions. Assign the permission set that matches each user's role.")
- [Provide Dynamic Revenue Orchestrator Access](https://help.salesforce.com/s/articleView?id=ind.dro_provide_user_access.htm&release=264.0.0&type=5 "Assign the appropriate permission set to give users Dynamic Revenue Orchestrator access, and review the permissions included in a permission set.")