Connect Healthcare Practitioners with Facilities

Define the relationship between a practitioner and a facility or organization by creating a healthcare practitioner facility record to represent the set of services that a practitioner provides at that facility or for that organization.

Required Editions

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud

User Permissions Needed
To use Health Cloud Health Cloud Foundation permission set

A healthcare practitioner facility record specifies the facility’s account record and the practitioner’s contact record. Create multiple records if a practitioner works for more than one facility or organization.

If the healthcare practitioner provides primary care to the patient, make sure you select the Primary Care Physician checkbox.

  1. From the App Launcher, find and select Healthcare Practitioner Facilities.
  2. Click New.
  3. For Practioner Facility Name, enter a name such as Dr Meera Kaling at StayHealthy Hospital. We recommend you establish this naming convention or a similar naming convention for these records.
  4. Select Active.
  5. For Account, specify the account associated with the practitioner facility.
  6. For Practitioner, specify the practitioner that works at the facility. If you created a person account for the practitioner, select it in this field. Otherwise select the practitioner's contact record.
  7. If the facility is the practitioner's primary facility, select Primary Facility.
  8. If the practitioner provides primary care, select Primary Care Physician.
  9. Add other relevant information, and then save your changes.