---
schema_version: "1"
id: e43503b047979320ea207f1cc854d63ed2db7bf5481a3bd2ca95771ebbf46f73
title: Create an Identity Verification Flow
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/create_an_identity_verification_flow.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.create_an_identity_verification_flow.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3f92b37781fec9d28cc10da47f939b11873369892b9474f4199d9ef181fd8f8d
description: Create a flow using the Verify Caller Identity, the Verify Customer Identity V2, or the Verify Customer Identity Base V2 flow template.
products:
  - Industry Solutions
  - Cross Cloud
release: "264"
---
# Create an Identity Verification Flow

Create a flow using the Verify Caller Identity, the Verify Customer Identity V2, or the Verify Customer Identity Base V2 flow template.

- **[Create a Flow Using the Verify Caller Identity Flow Template](https://help.salesforce.com/s/articleView?id=ind.create_a_flow_using_the_verify_caller_identity_flow_template.htm&release=264.0.0&type=5)**  
    To use your custom identity verification process configuration, use the Verify Caller Identity flow template to create a flow and specify the Identity Verification Process Definition record name as the value of the `IdVerfProcessDefinition` constant.
- **[Create a Flow Using the Verify Customer Identity V2 Flow Template](https://help.salesforce.com/s/articleView?id=ind.create_a_flow_using_the_verify_customer_identity_flow_template.htm&release=264.0.0&type=5)**  
    Create a custom identity verification process configuration using the Verify Customer Identity V2 flow template. Specify the names of the relevant Identity Verification Process Definition and Identity Verification Process Detail records as the values of the `IdVerfProcessDefinition` and the `IdVerfProcessDetail` constants.
- **[Create a Flow Using the Verify Customer Identity Base V2 Flow Template](https://help.salesforce.com/s/articleView?id=ind.create_a_flow_using_the_verify_customer_identity_base_flow_template.htm&release=264.0.0&type=5)**  
    Use the Verify Customer Identity Base V2 flow template if you need the flexibility to launch the identity verification flow from the utility bar or from a Lightning record page.