---
schema_version: "1"
id: acdf7b46ec822c6eb4e7ff1ad1550b774e03a752e68f3b67894036c9d496b5bc
title: Contact Prospects
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/contact_prospects.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.contact_prospects.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4a53411dd0330fd3fc46c70b4e2cf6d5c55d895824e2e459598e9102c58cd7f7
description: You can call a prospect directly from the record in Outreach List and increase the chance of converting them into a customer.
products:
  - Industry Solutions
  - Cross Cloud
release: "264"
---
# Contact Prospects

You can call a prospect directly from the record in Outreach List and increase the chance of converting them into a customer.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Professional</strong>, <strong>Starter</strong>, and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![Outreach List header portion and phone icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-sales_innovations-264-0-0-production-enus/5436c041-18a0-4efe-907a-134ebd767640/sales_innovations/images/outreach_list/outreach_list_header_portion.png)

1. Click the header portion of Outreach List.
2. Search for or select an actionable list.
3. Search for a prospect, or expand the section that contains the prospect you want to contact.
4. To see details on the right side of the screen, click the prospect.
5. To see the prospect's phone numbers, click ![Phone icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-sales_innovations-264-0-0-production-enus/5436c041-18a0-4efe-907a-134ebd767640/sales_innovations/images/outreach_list/outreach_list_phone_icon.png) next to the prospect's name.
6. To call the prospect, click a phone number.