---
schema_version: "1"
id: 3062486c77d9009e4e9ebcfa3fab246ac5f198d3d1c0375ec9ca9a00a0838f72
title: Add National Provider Identifiers
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/configure_npi_for_heathcare_providers.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.configure_npi_for_heathcare_providers.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a1129f9abf4f206ae4125d7682aee6a298d3988bd2bf5a3ca9e1681d4f232d25
description: Intelligent Appointment Management uses a numeric ID to specify a practitioner or facility. In the US, this ID is the National Provider Identifier (NPI), but you can substitute the ID used in your country or region. To record a provider’s ID, create a Healthcare Provider NPI record.
products:
  - Health
release: "264"
---
# Add National Provider Identifiers

Intelligent Appointment Management uses a numeric ID to specify a practitioner or facility. In the US, this ID is the National Provider Identifier (NPI), but you can substitute the ID used in your country or region. To record a provider’s ID, create a Healthcare Provider NPI record.

### Required Editions

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              <p>Available in: Lightning Experience</p>
              <p style="margin-bottom:0;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions with Health
                Cloud</p>
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d50037e66">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d50037e66 ">To use Health Cloud</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d50037e66 ">Health Cloud Foundation permission set</td>

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Practitioner NPI records apply only to provider scheduling. Facility NPI records apply to both provider scheduling and asset scheduling.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-health-264-0-0-production-enus/90a9f828-79ab-49cd-ac8c-86e58ef7478e/images/icon_note.png)

Note If you use an external scheduling system and a provider has no NPI configured, the Appointment Management console doesn't display time slots for that provider.

You can create NPI records for practitioners and facilities even if you don’t use an external scheduling system.

1. From the App Launcher, find and select **Healthcare Provider NPIs**.
2. Click **New**.
3. Enter a name for the record.
4. For practitioners, enter Individual for **NPI Type** and select a practitioner.
    
    For facilities, enter Organization for **NPI Type** and select an account that represents a facility.
    
    Intelligent Appointment Management requires NPIs for practitioners, but not for facilities.
5. Enter the NPI number.
6. Select **Active**.
7. Save your changes.

Sync Provider Search data and confirm that the healthcare provider NPIs sync to the Care Provider Searchable Field records. See [Synchronize Provider Search Data Manually](https://help.salesforce.com/s/articleView?id=ind.admin_provider_search_data_sync.htm&release=264.0.0&type=5 "The standard Data Processing Engine (DPE) definition automatically updates the Care Provider Searchable Field records used for Provider Search one time per day. If you’re testing your setup and don’t want to wait for the automatic data sync, use the on-demand manual data sync.").