Here are advanced logic examples, which automate complex order lifecycles from initial
product decomposition to mid-fulfillment amendments and asset relocation. The process ensures
proper technical execution across move orders and legacy systems while synchronizing staged
assetization with commercial intent. By using attribute-based rules and point-of-no-return
(PONR) logic, the system makes sure that technical fulfillment remains perfectly synchronized
with commercial intent.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer
Edition. |
- Configuring Decomposition Rules & Mappings
Product decomposition automates technical fulfillment by breaking down commercial bundles into specific, actionable tasks based on attributes, classes, and custom fields. This logic-driven approach reduces manual errors and makes sure that every product variation triggers the precise technical sequence required for delivery.
- Configuring Orchestration Rules
Orchestration rules synchronize the entire product lifecycle by triggering dynamic fulfillment plans based on specific attributes, order actions, and dependencies. These rules turn on staged assetization to align billing with actual delivery timelines while automating data feedback, such as serial numbers, through reverse propagation.
- Managing In-Flight Order Amendments
These use cases demonstrate how the order management system dynamically orchestrates changes to "in-flight" orders to maintain fulfillment accuracy.
- DRO & Legacy OM Co-Existence
Show that orders fulfilled by DRO and a legacy OM+ system create a unified but distinguishable asset view for a single customer.
- CME - DRO Move Order
Move orders synchronize the de-provisioning of equipment at an old location with its re-installation to a new one, ensuring the transfer of the location-dependent services. The system distinguishes the "Move" actions from standard adds or cancels, helps operators to trigger specialized fulfillment logic for relocated assets.
- CME - DRO Change of Plan
In a Change of Plan (COP) order, the system manages both the replaced asset and the new replacement product within a single order. This unified process ensures an easy transition between old and new offers.
