---
schema_version: "1"
id: 7bbb9bc02f04ae11be61f9e8e3efd582cb9abc91e4c798233baaf84246431dbb
title: Upgrade Steps for Spring '23
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_upgrade_steps_2.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_upgrade_steps_2.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9b0fc4156acad81e149a71c618cd557b7996d6c2997654a3d905adb88bc6730c
description: You must install the Industries Applications package to upgrade to the latest generally available (GA) release for an existing sandbox or production org.
products:
  - Communications
  - Media
  - Energy and Utilities
release: "264"
---
# Upgrade Steps for Spring '23

You must install the Industries Applications package to upgrade to the latest generally available (GA) release for an existing sandbox or production org.

For Order Management Plus customers, part of upgrade planning requires a discussion between the customer, Engineering, and Services and Support to determine what package to upgrade to and to ensure all required fixes on the current release are implemented in the target release.

1. Click the installation URL for the major release package.
    
    <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
            <colgroup>
              <col style="width:14.285714285714285%">
              <col style="width:14.285714285714285%">
              <col style="width:14.285714285714285%">
              <col style="width:14.285714285714285%">
              <col style="width:14.285714285714285%">
              <col style="width:14.285714285714285%">
              <col style="width:14.285714285714285%">
            </colgroup>
            <thead class="slds-text-title_caps ">
              <tr class="">
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d378629e62">
                  <p style="margin-bottom:0;">Release</p>
                </th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d378629e68">
                  <p style="margin-bottom:0;">Version</p>
                </th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d378629e74">
                  <p style="margin-bottom:0;">Date</p>
                </th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d378629e80">
                  <p style="margin-bottom:0;">Installation URL</p>
                </th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d378629e86">
                  <p style="margin-bottom:0;">Release Notes</p>
                </th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d378629e93">
                  <p style="margin-bottom:0;">Installation Instructions</p>
                </th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d378629e99">
                  <p style="margin-bottom:0;">Upgrade Instructions</p>
                </th>
              </tr>
            </thead>
            <tbody>

              <tr class="">
                <td data-label="Release" class="slds-cell-wrap" style="vertical-align:top;" headers="d378629e62 ">Summer '24</td>

                <td data-label="Version" class="slds-cell-wrap" style="vertical-align:top;" headers="d378629e68 ">250.5.900.546</td>

                <td data-label="Date" class="slds-cell-wrap" style="vertical-align:top;" headers="d378629e74 ">June 14, 2024</td>

                <td data-label="Installation URL" class="slds-cell-wrap" style="vertical-align:top;" headers="d378629e80 ">
                  <p>
                    <a href="https://login.salesforce.com//packaging/installpackage.apexp?p0=04t5c000001zbd0aak" target="_blank">Production Package</a>
                  </p>
                  <p style="margin-bottom:0;">
                    <a href="https://test.salesforce.com//packaging/installpackage.apexp?p0=04t5c000001zbd0aak" target="_blank">Sandbox Package</a>
                  </p>
                </td>

                <td data-label="Release Notes" class="slds-cell-wrap" style="vertical-align:top;" headers="d378629e86 ">
                  <p>
                    <a href="https://help.salesforce.com/s/articleview?id=ind.communications_summer_24.htm" target="_blank">Communications Summer '24</a>
                  </p>
                  <p>
                    <a href="https://help.salesforce.com/s/articleview?id=ind.media_rn_media_cloud_application_suite_summer_24_release_notes.htm" target="_blank">Media Summer '24</a>
                  </p>
                  <p style="margin-bottom:0;">
                    <a href="https://help.salesforce.com/s/articleview?id=ind.energy_energy_and_utilities_cloud_summer_24_release_overview.htm" target="_blank">Energy and Utilities Cloud Summer '24</a>
                  </p>
                </td>

                <td data-label="Installation Instructions" class="slds-cell-wrap" style="vertical-align:top;" headers="d378629e93 ">

                  <a href="https://help.salesforce.com/s/articleview?id=ind.comms_installation_guide_for__salesforce_industries_communications__media__and_energy.htm" target="_blank">Installation Guide for ​Salesforce Industries Communications,
                    Media, and Energy</a>
                </td>

                <td data-label="Upgrade Instructions" class="slds-cell-wrap" style="vertical-align:top;" headers="d378629e99 ">
                  <a href="https://help.salesforce.com/s/articleView?id=ind.comms_upgrade_guide_for_salesforce_industries_communications_media_and_energy.htm&amp;type=5&amp;language=en_US" target="_blank">Upgrade Guide for ​Salesforce Industries Communications, Media, and Energy</a>
                </td>

              </tr>
            </tbody>
          </table>
    
    You can also open the org you are upgrading in a new incognito window in your browser. In Google Chrome, the command is File → New Incognito Window. This ensures that the upgrade process won’t interfere with other Salesforce orgs that you might have open in other browser windows.
    
    You can also right-click the Installation URL, select **Copy link address** from the context menu, and paste the bolded portion of the URL containing the package ID as shown in the example below after the domain name in your URL, replacing the rest of your URL.
    
    `https://login.salesforce.com/packaging/installPackage.apexp?p0=04t1J000000mAMe`
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/images/icon_note.png)
    
    Note
    
    Before you install the package, make sure you have selected the correct product.
    
    Complete index of Industries CME package downloads, including patch releases:
    
    [Communications, Media, and Energy & Utilities (CME) Patch Links](https://help.salesforce.com/s/articleView?id=ind.comms__salesforce_industries_communications__media__and_energy_package_links.htm&release=264.0.0&type=5 "Patch releases are cumulative: Each new patch contains all the features, enhancements, and fixes of previous patches.")
2. Select a Salesforce install option. Salesforce recommends **Install for All Users**.
    
    If you selected **Install for Select Specific Profiles**, scroll down to the Select Specific Profiles section. Next to the user profiles that should have access to Industries Applications, change **No Access** to **Full Access**.
    
    This step maps preconfigured profiles to your existing profiles. Mapping profiles grants additive access to the new objects, page layouts, record types, and fields—it does not overwrite any existing access on your existing profiles. If you skip this step, you must manually configure your profiles. There is no post-install option to apply profiles; it must be done at this stage of installation.
    
    If you chose the wrong install setting, wait for the package installation to complete, then install the same package again using the correct install setting. When prompted to select Profiles, you will have the opportunity to set these manually again. Salesforce recommends installing for All Profiles and limiting Profile access post-upgrade.
3. Click **Upgrade**.
    
    ![Upgrade Vlocity CMT page](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/resources-product/images/upgrade_cmt_spring20.png)
4. If you see the Approve Third Party Access window, select the option to grant access and click **Continue**.
    
    Salesforce Industries packages are large and take longer to install than Salesforce's timeout window allows.
5. Click **Done**.
    
    When the Salesforce Industries installation is finished, you will receive an email informing you that the upgrade was successful.
    
    You can check the progress of your deployment:
    
    1. Click **Setup**.
    2. Type Environments in the **Quick Find** field.
    3. From the search results, click **Deployment Status**.
        
        ![Deployment Status page](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/resources-product/images/cmt_deploystatus.png)
        
        for Summer '22 Once the deployment is complete, the status automatically turns green and the version number updates. You do not have to refresh your browser.