---
schema_version: "1"
id: 9cf5fa4df0e55c6f7f57b22c78c60045f2b0a6a33491228e154f718c38c44ee9
title: Turn On Communications Sales Insights
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_turn_on_sales_insights.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_turn_on_sales_insights.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 741e6f62516a21c1a9cf53a0165aee8a33906498548101b6102858ac860d2cf3
description: Enable the industry-specific features so Communications Sales Insights can collect and analyze your sales metrics. This task serves as the primary setup step for Communications Sales Insights.
products:
  - Communications
release: "264"
---
# Turn On Communications Sales Insights

Enable the industry-specific features so Communications Sales Insights can collect and analyze your sales metrics. This task serves as the primary setup step for Communications Sales Insights.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> editions with Communications Cloud Advanced and Agentforce for Communications.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d57107e69">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d57107e69 ">To access Communications Cloud Services Setup:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d57107e69 ">Service Cloud User permission set</td>

          </tr>
        </tbody>
      </table>

Use the Salesforce Platform steps if you deploy on the Salesforce Platform, or the managed package steps if you use a managed package deployment.

## Turn On Communications Sales Insights on the Salesforce Platform

If you deploy on the Salesforce Platform, turn on these Revenue Cloud features.

1. From Setup, use the Quick Find box to find and open **Revenue Settings**, and then turn on **Enable Revenue Cloud**.
2. Use the Quick Find box to find and open **Quote Settings**, and then turn on **Enable Quotes**.
3. Use the Quick Find box to find and open **Dynamic Revenue Orchestrator Settings**, and then turn on **Enable DRO**.

You see a confirmation message for each feature you turn on.

## Turn On Communications Sales Insights with a Managed Package

If you use a managed package deployment, turn on these Communications Cloud features.

1. Use the Quick Find box to find and open **Salesforce Pricing Settings**, and then turn on **Enable Pricing**.
2. Use the Quick Find box to find and open **Order Settings**, and then turn on **Enable Orders**.
3. Use the Quick Find box to find and open **Tableau Next**, and then turn on **Tableau Next**.

You see a confirmation message for each feature you turn on.