---
schema_version: "1"
id: 352c627af5e9367f93fcc82dada5bceca7310b158af7dc38f170ee7ea2fc8496
title: Troubleshooting EPC Issues in Industries CPQ
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_troubleshooting_epc_issues_in_industries_cpq.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_troubleshooting_epc_issues_in_industries_cpq.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9aabb17fd403d3256fa0f1922bb32c6d6e9d7739d6415e13e62e5323687a0e8c
description: Use this guide to diagnose and resolve common EPC issues. This covers Generate Compile Data job failures, batch job errors, attribute and override issues, configuration issues, deployment issues, and performance issues.
products:
  - Communications
  - Media
  - Energy and Utilities
release: "264"
---
# Troubleshooting EPC Issues in Industries CPQ

Use this guide to diagnose and resolve common EPC issues. This covers Generate Compile Data job failures, batch job errors, attribute and override issues, configuration issues, deployment issues, and performance issues.

- **[Generate Compile Data Job Failures](https://help.salesforce.com/s/articleView?id=ind.comms_generate_compile_data_job_failures.htm&release=264.0.0&type=5)**  
    Identify and resolve common Generate Compile Data job failures caused by data issues such as JSON parsing errors, null rule fields, and missing Price Book Entry records.
- **[Batch Job Failures](https://help.salesforce.com/s/articleView?id=ind.comms_batch_job_failures.htm&release=264.0.0&type=5)**  
    Fix EPCProductAttribJSONBatchJob failures caused by a List to Map conversion error due to mismatched ValueDataType\_\_c on AttributeAssignment\_\_c records.
- **[Attribute and Override Issues](https://help.salesforce.com/s/articleView?id=ind.comms_attribute_and_override_issues.htm&release=264.0.0&type=5)**  
    Resolve common attribute and override issues in Industries CPQ, such as null override values, STRING\_TOO\_LONG errors, Bulk Replace Job failures, and attributes not displaying in the cart.
- **[Product Designer Issues](https://help.salesforce.com/s/articleView?id=ind.comms_product_designer_issues.htm&release=264.0.0&type=5)**  
    Fix products that can't be opened in Product Designer due to a RecordTypeId error on Product2 records.
- **[Configuration and Settings Issues](https://help.salesforce.com/s/articleView?id=ind.comms_configuration_and_settings_issues.htm&release=264.0.0&type=5)**  
    Resolve attribute picklist values that display in the wrong order by updating the AttributeValueDisplaySortMode setting in CPQ Configuration Setup.