---
schema_version: "1"
id: 5c1a604ea8b050bf4b617be1b22cd07cf9a8c93621270251e65c83a585275e51
title: MtxRequestDeviceModify (Managed Package)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_t_mtxrequestdevicemodify_80419.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_t_mtxrequestdevicemodify_80419.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2ff68953ed67f377affdff49d842a822474cbed87f4fb3cdc54ca41df78b74f7
description: This Matrixx API updates device in the Matrixx instance. This API is used to suspend or resume a device. This API is always called from Order Management.
products:
  - Communications
release: "264"
---
# MtxRequestDeviceModify (Managed Package)

This Matrixx API updates device in the Matrixx instance. This API is used to suspend or resume a device. This API is always called from Order Management.

![Managed Package Icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-communications-264-0-0-production-enus/444efb86-ea1e-477e-afbc-56eaac192eaf/communications/images/media_package_icon.png) _This feature is part of the Communications Cloud managed package._

## Sample Request

To suspend a device:

```
{
	"ExternalId": "501234567890257",
	"Status": "3",
	"$": "MtxRequestDeviceModify"
}
```

To resume a device:

```
{
	"ExternalId": "501234567890257",
	"Status": "1",
	"$": "MtxRequestDeviceModify"
}
```

## Called By

- Workflow: Manage Lost or Stolen Device/SIM
    
    - Order Management