---
schema_version: "1"
id: 26e0d3f9e53cd2fd137e8827b675336fd5100abeae119371ed4a24087a7b1729
title: Known Limitations in Multiplay Subscription Management (Managed Package)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_t_known_limitations_in_mobile_subscriptionmanagement_66332.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_t_known_limitations_in_mobile_subscriptionmanagement_66332.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9024b6fcdcffe64322f35764bb231bdbc948569a5be0c431c801dc9f8b35bfbf
description: Here are the current limitations of Multiplay Subscription Management.
products:
  - Communications
release: "264"
---
# Known Limitations in Multiplay Subscription Management (Managed Package)

Here are the current limitations of Multiplay Subscription Management.

![Managed Package Icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-communications-264-0-0-production-enus/444efb86-ea1e-477e-afbc-56eaac192eaf/communications/images/media_package_icon.png) _This feature is part of the Communications Cloud managed package._

- Person Accounts aren't supported in Multiplay Subscription Management.
- UoW for number change request and SIM replacement in-life flows is not supported.
- 'AssetReferenceId' is not supported.
- V2 attribute model is not supported.
- In the guided selling flow, if you add too many products or large sized products to the cart, then the Review Order and Order Summary pages may not load. This occurs due to the JSON limit exceeding for the Integration Procedure (SFI-GetOrderProducts) being used. To overcome this issue, instead of using the Integration Procedure to call the CPQ API (CPQAppHandler.getCartsItems), call the API directly from the OmniScript.