EnergyRuntimeServiceAdmin

Enables the service administrator job functions, such as creating and managing custom components, in addition to agent job functions.

Object Level Access

The table lists the recommended level of access for the objects that are part of the EnergyRuntimeServiceAdmin permission set.

Object

Access

Account

Read, Create, Update

Asset

Read, Create, Update

Case

Read, Create, Update

Contact

Read, Create, Update

Contract

Read

Opportunity

Read, Create

Order

Read, Create

Product2

Read

Quote

Read

vlocity_cmt__AccountBalance__c

Read

vlocity_cmt__AttributeAssignment__c

Read, Create, Update, Delete

vlocity_cmt__AttributeCategory__c

Read, Create, Update, Delete

vlocity_cmt__Attribute__c

Read, Create, Update, Delete

vlocity_cmt__CustomerInteraction__c

Read, Create, Update, Delete

vlocity_cmt__VlocityAction__c

Read, Create, Update, Delete

vlocity_cmt__InventoryItem__c

Read, Create, Update, Delete

vlocity_cmt__PaymentMethod__c

Read

vlocity_cmt__PaymentPlan__c

Read, Create, Update

vlocity_cmt__Premises__c

Read

vlocity_cmt__RelationshipGraph__c

Read

vlocity_cmt__ServicePoint__c

Read, Create, Update, Delete

vlocity_cmt__StatementLineItem__c

Read

vlocity_cmt__Statement__c

Read, Create, Update, Delete

vlocity_cmt__ObjectClass__c

Read

vlocity_cmt__VlocitySearchWidgetActionsSetup__c (Vlocity Interaction Launcher Action)

Read, Create, Update, Delete

vlocity_cmt__VlocitySearchWidgetSetup__c (Vlocity Interaction Launcher)

Read, Create, Update, Delete

Other Access

In addition to object-level access, users require access to these components:

  • Apex Classes:

    • vlocity_cmt__APIGraphV1Controller

    • vlocity_cmt__LookupRequestResultController

    • vlocity_cmt__RelationshipGraphController

    • vlocity_cmt__ActionDisplayController

    • vlocity_cmt__BusinessProcessController

    • vlocity_cmt__BusinessProcessDisplayController

    • vlocity_cmt__ComponentController

    • vlocity_cmt__DefaultDROmniScriptIntegration

    • vlocity_cmt__DefaultFetchPicklistOptionsImpl

    • vlocity_cmt__DefaultOmniScriptEditBlock

    • vlocity_cmt__FlexCardController

    • vlocity_cmt__FlexRuntime

    • vlocity_cmt__ITrigger

    • vlocity_cmt__IntegrationProcedureService

    • vlocity_cmt__LWCCardController

    • vlocity_cmt__LWCDatasource

    • vlocity_cmt__LWCDesignerController

    • vlocity_cmt__NewportUtilities

    • vlocity_cmt__PlatformObjectMappings

  • Apex Pages Access:

    • vlocity_cmt__CustomLabelTranslation

    • vlocity_cmt__SessionPage

    • vlocity_cmt__UserCustomLabels

    • vlocity_cmt__picklistTranslationPage

  • Custom Metadata Access: vlocity_cmt__VPLExpress__mdt

  • Record Type:

    • Account.vlocity_cmt__Billing

    • Account.vlocity_cmt__Business

    • Account.vlocity_cmt__Consumer

    • Account.vlocity_cmt__Service

    • vlocity_cmt__InventoryItem__c.vlocity_cmt__InventoryItem

  • Flexipage permissions required at the profile level: Account Utility Console LEX Page and VLP_LEX_Service_Console

  • System Permissions:

    • LightningConsoleAllowedForUser

    • LightningExperienceUser

    • EditEvent

    • EditTask

    • API Enabled