The eligibility framework is implemented using an Integration Procedure, Apex classes, and a calculation matrix. Based on a given input, the eligibiilty framework returns a rule, which is a set of Integration Procedures that must be called to determine the eligibility for the given input.
This feature is part of the Communications Cloud managed package.
These Integration Procedures that are invoked by the eligibility framework aren't in themselves considered part of the eligibility framework. You can create and modify these Integration Procedures as required by your workflow. The eligibility framework is used only to map the given input to a set of Integration Procedures that verify eligibility.
The eligibility framework consists of the following components:
-
Integration Procedure
-
SFI-CheckEligibility
-
-
Calculation Matrix
-
SFI-EligibilityMatrix
-
-
Apex Classes
-
VPL_EligibilityRuleController
-
VPL_BooleanExpression
-
-
UI Template
-
VPL-DisplayIneligibilityReasons
-