---
schema_version: "1"
id: 56f0e12c0f181b41edbd99fe64cda822ac2b8011439aaf772030c38d34b0d149
title: Configure Manual Queue Assignment Rules
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_t_configure_manual_queue_assignment_rules_233255.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_t_configure_manual_queue_assignment_rules_233255.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 10d89271b3b2432b2a4f438570f7607b112282b5c2d571d84b91227f8bd0bada
description: Configure a manual queue with rules that automatically assign tasks to a specific team or user in a designated work group. This enables certain orchestration items to have priority over others, based on orchestration queue assignment rules.
products:
  - Industry Solutions
  - Cross Cloud
release: "264"
---
# Configure Manual Queue Assignment Rules

Configure a manual queue with rules that automatically assign tasks to a specific team or user in a designated work group. This enables certain orchestration items to have priority over others, based on orchestration queue assignment rules.

For more information about assignment rules, see [Queue Assignment Rules](https://help.salesforce.com/s/articleView?id=ind.comms_t_queue_assignment_rules_233245.htm&release=264.0.0&type=5 "As a Fulfillment Designer, you can configure rules to automatically assign tasks to a specific team or user in a designated work group. This enables certain orchestration items to have priority over others, based on orchestration queue assignment rules.").

To define a manual task assignment rule follow these steps:

1. Define a manual queue:
    1. From the App Launcher, click **Manual Queues**.
    2. Click **New**.
    3. Type a name for the manual queue.
    4. Specify the queue type.
    5. Save your work.
2. Assign users:
    1. In the Detail section of the manual queue that you created, click **Add Member**.
    2. Select the user groups, then close the popup box.
        
        ![Animated GIF showing the selection of users from the Add Member button menu.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-order_management-264-0-0-production-enus/c2040b01-aade-4ba7-8a7d-d7cd745d5c8c/order_management/images/om__usermember_add.gif)

The user groups are added to the membership list. The order in which users are allocated tasks for Round Robin queues is defined by the sequence in which the users were originally selected. The manual queue is defined with the queue type you chose.