---
schema_version: "1"
id: fe07fd0431501a1b07cd5692f876a307e90436335daf61bafe7fa82bf15702b3
title: Configure Automatic Order-Submit Queuing
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_t_configure_automatic_order_submit_queuing_242258.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_t_configure_automatic_order_submit_queuing_242258.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f8d71a5845deaa00f9f211605f93749151256779d6b49a4774a835c09b3a2f97
description: When orders are submitted from CPQ to Order Management Plus, they are placed in a persistent queue. If Order Management Plus is down or a catalog synchronization is in progress, the order is held in the queue until communication is restored.
products:
  - Industry Solutions
  - Cross Cloud
release: "264"
---
# Configure Automatic Order-Submit Queuing

When orders are submitted from CPQ to Order Management Plus, they are placed in a persistent queue. If Order Management Plus is down or a catalog synchronization is in progress, the order is held in the queue until communication is restored.

After communication is restored, the order is then processed for fulfillment. Manual intervention is not required when attempting to submit orders to the system.

To configure automatic order-submit queuing, follow these steps:

1. Click Setup.
2. In the **Quick Find / Search** box, type Custom Settings.
3. From the search results, click Custom Settings. The Custom Settings page appears.
4. Beside **XOMSetup**, click Manage.
5. Click OMPLSubmitMode.
6. Configure the following XOMSetup settings:
    
    - **OMPLSubmitMode**:
        
        - **Synchronous**: If order submission fails, you must manually find the order and re-submit it to Order Management Plus when connectivity is restored.
        - **Queueing**: If order submission fails, the order is held in a persistent queue and re-submitted to Order Management Plus for processing when connectivity is restored.
    - **OMPLCatalogSyncEventBatchSize**: Batch size of catalog-sync event in terms of how many SyncDeltaObject\_\_c objects are submitted to Order Management Plus in each payload. The default is 10.
    - **OMPLSubmitQueueMaxLength**: Maximum number of orders to place in the queue. Once this number is reached, the Order Submit operation does not place any more orders in the queue and informs you that submit has failed. The default is 1000.
    - **OMPLStatus**: Status of the Order Management Plus interface, such as **Operational** or **Non operational**.
7. From the Custom Settings page, click Manage beside **XOMParameter**. Order Management parameters relate to background jobs. The XOMParameter custom setting object saves Order Management Plus statuses, catalog index, and job statuses in the custom settings cache.
    
    ![XOM Parameter custom setting](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-order_management-264-0-0-production-enus/c2040b01-aade-4ba7-8a7d-d7cd745d5c8c/order_management/images/om_xomparameters.png)
8. Click Edit to change the value of any of the following XOM parameters:
    
    - OMPLMaxSynchDeltaIndex
    - OMPLCatalogSynchJobId
    - OMPLCatalogSynchJobError
    - OMPLCatalogSynchJobFinishedTime
    - OMPLSubmitOrderJobId
    - OMPLSubmitOrderJobStatus
    - OMPLSubmitOrderJobError
    - OMPLSubmitOrderJobFinishedTime