---
schema_version: "1"
id: 510c5a597fd68c2d621ac7f8a5046ffe0e73f28d4c5492156f2b7d3a1efadb8f
title: Bulk Operations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_t_bulk_operations_232824.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_t_bulk_operations_232824.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 902a677cfb132007093384728e29cdf5015371b4556bf606700cc6ba3673faf5
description: You can filter records in a manual queue, then apply a bulk operation, such as Complete, Retry, or Re-assign, without waiting for all the records to load on the screen and without having to scroll through all the records. This is especially useful if you have a large number of records that would take time to load on the UI.
products:
  - Industry Solutions
  - Cross Cloud
release: "264"
---
# Bulk Operations

You can filter records in a manual queue, then apply a bulk operation, such as **Complete**, **Retry**, or **Re-assign**, without waiting for all the records to load on the screen and without having to scroll through all the records. This is especially useful if you have a large number of records that would take time to load on the UI.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-order_management-264-0-0-production-enus/c2040b01-aade-4ba7-8a7d-d7cd745d5c8c/images/icon_note.png)

Note

Orchestration items in **Skipped** state cannot be retried when the plan is in progress.

1. Click the down arrow on the operation that you want to do a bulk action for. The image shows the **Retry** button, but you could also do the **Complete** operation.
    
    ![Manual Queue Detail - Batch Operation Menu](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-order_management-264-0-0-production-enus/c2040b01-aade-4ba7-8a7d-d7cd745d5c8c/order_management/images/om_bulk_operations_retry.png)
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-order_management-264-0-0-production-enus/c2040b01-aade-4ba7-8a7d-d7cd745d5c8c/images/icon_note.png)
    
    Note
    
    From release Spring '22, the **Queue Items** LWC component is available with improved UI and much of the same functionality as the older Manual Queue component. To use the newer component, add the **Queue Items** component to your Manual Queue page layout because it's not there by default (see [Order Management LWC Components](https://help.salesforce.com/s/articleView?id=ind.comms_t_order_management_lwc_components_240377.htm&release=264.0.0&type=5 "Order Management includes tailored LWC components that you can add to various pages in your org, such as a Record page or Home page. Some LWC components are already added to the layout by default, but some you'll need to add yourself.")).
2. Click Apply to all items or Apply to first records.
    
    - Apply to all items: Processes all records.
    - Apply to first records: You set a number of records to process.
    
    The Batch Operation Progress dialog appears.
    
    ![Batch Operation Progress example with Number of Records to Process set to 20.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-order_management-264-0-0-production-enus/c2040b01-aade-4ba7-8a7d-d7cd745d5c8c/order_management/images/om_batchopprogess_retry.png)
3. If you chose Apply to first records, enter the number of records to process.
4. Click Start. The batch operation status appears.
5. Click Close once all tasks are completed. The page refreshes after the batch operations complete.