Activating and Deactivating Discounts

Activating a Discount in Industries CPQ

After you activate a discount and go back to Industries CPQ Cart, the original discount appears with a yellow checkmark and a tooltip that says Activated. You can't edit the discount after you activate it.

• For order and account-based discounts, go to Industries CPQ Cart and do a checkout by clicking Submit.

• For contract-based discounts, click Create Frame Agreement. This creates a new frame contract. See .

Deactivating an Account-Based Discount in Industries CPQ

You can deactivate an account-based discount from the Industries CPQ Cart.

1. Go to the Industries CPQ Cart by clicking on any order record detail page and clicking CPQ.
2. Go to the Discounts tab and select the account-based discount to deactivate.
3. Click the x button to deactivate the account-based discount and click Submit.

   The status changes to Pending Deactivation. The discounted price is no longer available for that product.

Deactivating a Contract-Based Discount

You can deactivate a contract-based discount by amending the frame agreement.

1. Go to the Contract Details page.
2. Click Amend Frame Agreement.
3. From the Industries CPQ Cart, go to the Discounts tab, and select the contract-based discount to deactivate.
4. Click X to deactivate the contract-based discount.
5. Click Update Frame Agreement.
6. Click Activate Contract.
   Attention

   You must perform this step to deactivate the contract-based discount. If you skip this step, the previous discount is still valid for the contract.