--- schema_version: "1" id: 0d24ef20e063654af58b3bbffc9d480911b65edb7994ea76dd39b0b9198eedbb title: Submit Discounts for Approval in Industries CPQ collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/comms_submit_discounts_for_approval_in_industries_cpq.md canonical_url: https://help.salesforce.com/s/articleView?id=ind.comms_submit_discounts_for_approval_in_industries_cpq.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: e892f69bb22b27f0122f0a950f1a237e43e84fe9330e150041d219ede8026ad6 description: To manage discounts for quotes and orders in the Industries CPQ Cart, discounts have four states. You can approve discounts from the cart. products: - Communications - Media - Energy and Utilities release: "264" --- # Submit Discounts for Approval in Industries CPQ To manage discounts for quotes and orders in the Industries CPQ Cart, discounts have four states. You can approve discounts from the cart. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/images/icon_note.png) Note This section applies only if the Custom Setting, Cart Level Discount Approval Required, is set to True. The default value is set to False which means that all discounts are auto-approved. You don't see the **Discount Approval** button in the Industries CPQ Cart if the value for Cart Level Discount Approval is set to False. To change the settings, see [Enabling Discount Approvals](https://help.salesforce.com/s/articleView?id=ind.comms_enable_discount_approvals_in_industries_cpq.htm&release=264.0.0&type=5 "Before you can use the discount approval process, you must enable the feature in CME Adminstration."). Discounts go through any one of the following states: - Approved: When a discount is approved, the status changes to Approved and is Pending Activation as indicated by the tool-tip on the yellow checkmark in the Industries CPQ Cart. When you submit the order, the discount status changes to Approved. In a different cart, the approved discount appears with a green checkmark. - You cannot edit the discount in the same cart after it has been Activated. You can create a new cart and edit the discount. See [Edit Discounts in Industries CPQ Cart](https://help.salesforce.com/s/articleView?id=ind.comms_t_edit_discounts_in_industries_cpq_cart_203632.htm&release=264.0.0&type=5 "You can edit a discount irrespective of how it was added to the Industries CPQ Cart. You can do so by either clicking the pencil icon after the discount is in the cart and before it is activated or by using the \"New Custom Discount\" button. You can edit specific fields such as the discount percentage, the time plan of recurring discounts, and the duration of discounts."). - You can edit contract-based discounts in the Amend Frame Agreement scenario only. See [Create a Contract-Based Discount](https://help.salesforce.com/s/articleView?id=ind.comms_t_create_a_contract_based_discount_203552.htm&release=264.0.0&type=5 "A contract-based discount applies the discount against a contract. You can use frame agreements to set up product level, category level, and account level discounts and use them to drive pricing of future sales. By using frame agreements, you can avoid the need for individual contracts for each new deal because terms are pre-negotiated by the frame agreement. You must create a frame agreement and activate the contract for the contract-based discount to be activated."). - Rejected: When you reject a discount, the status changes to Rejected and the **Discount Approval** button in the Industries CPQ Cart is not activated. You can edit the discount and re-submit it for approval. - Not Submitted: If the Cart Level Discount Approval Required value is set to True, the discount has a status of Not Submitted in the Industries CPQ Cart when you add the discount to cart. It is Pending Activation as indicated by the tool-tip on the yellow checkmark. Click **Discount Approval** to submit the discount for approval. After it has been approved, the status changes to Approved, Pending Activation. You cannot submit your order, opportunity, or quote till the discounts in the cart are approved. - Pending: The discount is pending approval. It can be approved or rejected. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/images/icon_note.png) Note In the Winter '19 release, the **Discount Approval** button does not appear in the cart if the discount is rejected. Proceed in one of two ways: - Delete the discount by clicking the x icon in the Industries CPQ Cart. - Alternatively, edit the discount by clicking the pencil icon. When you edit and save the discount, the status changes to "Not Submitted". You can then submit the discount for approval. 1. Go to the Industries CPQ Cart by opening the order record detail page and clicking CPQ. 2. Click the Discounts tab on the right pane in the cart. ![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/images/icon_tip.png) Tip The Discount Approval button only appears if the Cart Level Discount Approval Required value is set to True. If the value is set to False, the Discount Approval button will not appear. 3. Click **Discount Approval**. ![The Industries CPQ Cart with the Discount Approval button](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-comms_media_energy_managed-264-0-0-production-enus/ff4079f6-a384-475c-b863-578bbbb0ef9b/resources-product/images/discount_approval.png) The approval status changes. The approver receives a request to approve or reject the discount if the Cart Level Discount Approval Required setting is set to True. If the setting is False, the discount is automatically approved and you can submit the order. For more information of Approval Processes, see [Approval Processes](https://help.salesforce.com/s/articleView?id=platform.what_are_approvals.htm&type=5&language=en_US).